Evaluation of library information service quality should according to the sense of users and their expectations, so that it can show the service quality of libraries.
图书馆信息服务质量评价要依据用户的知觉和用户对服务的期望,才能准确衡量服务提供者的表现。
The service quality is the core standard of library evaluation and users satisfaction is the ultimate objective of library service.
服务质量是图书馆评价的核心标准,让用户满意是图书馆服务的终极目标。
This paper analyzes the significance, methods, indexes system and evaluation standards of measuring and evaluating the users' satisfaction indexes for library.
分析了图书馆用户满意度指数测评的意义、方法、指标体系和评价标准。
The satisfaction of users is the evaluation of users on library work, and the level of satisfaction means the effect that the users use the library.
用户满意是用户对图书馆工作的评价,用户利用图书馆的效果即用户满意度。
Yet, whether or not the existing digital libraries meet users' needs? An effective way of assessing users' needs is to build evaluation criteria of digital library from users' perspectives.
那么现有数字图书馆是否做到了急用户之所需呢?评估用户需求的一个有效方法就是从用户的角度构建数字图书馆的评价标准。
Yet, whether or not the existing digital libraries meet users' needs? An effective way of assessing users' needs is to build evaluation criteria of digital library from users' perspectives.
那么现有数字图书馆是否做到了急用户之所需呢?评估用户需求的一个有效方法就是从用户的角度构建数字图书馆的评价标准。
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