The paper holds the view that, the thinking of shifting position in the reader service of library is mutual beneficial to both librarian and reader and is the precondition to improve the service.
在图书馆读者服务中，“换位思考”是实现服务、体现人文关怀的一种有情服务操作方式，是创造馆员与读者双羸的沟通重要渠道，是搞好服务工作的前提。
She later worked as a librarian at Oxford City Library and as a publisher's reader.
其后，她在牛津市图书馆做图书管理员和出版评审员。
This article discusses the connotation of librarian recessive quality and its influence in reader service.
阐述了馆员的隐性素质的内涵以及对读者服务的影响。
It is pointed out that the emotional factor, the etiquette and the social ability of librarian play important roles to improve the reader service quality.
指出情感因素、礼仪、交往能力对提高读者服务质量有着重要现实意义。
This paper expounds the importance library's human management, and probes into the people-based management from two aspects of the librarian-based management and the reader-based service.
简述了图书馆人本管理的重要性，从“管理以馆员为本，服务以读者为本”两方面探讨了图书馆的人本管理。
This paper expounds the importance library's human management, and probes into the people-based management from two aspects of the librarian-based management and the reader-based service.
简述了图书馆人本管理的重要性，从“管理以馆员为本，服务以读者为本”两方面探讨了图书馆的人本管理。
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