To handle guest complaints, inquiries, and comments, log them and initiate appropriate action and follow up.
解决客人的投诉,回答客人的问题,满足客人的需要,并详细记录下来。对于不能满足的问题,要及时跟进。
To handle guest complaints, inquiries, and comments, log them and initiate appropriate action and follow up.
解决客人的投诉,回答客人的问题,满足客人的需要,并详细记录下来。对于不能满足的问题,要及时跟进。
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