Supervisor will report the damaged items and their locations to Guest Services Manager.
主管将得到的有关客人损坏情况及其位置报告给客户关系经理；
The hotel chauffeur concerned will send a message to Guest Services Manager for further instructions.
酒店的司机要将情况告知客户服务经理等待进一步的指示；
Guest Services manager will go with Security Officer to the said location to investigate and a photo will be taken for reference.
客户关系经理将和保安部主管一起到事发地点进行调查并拍摄相关照片；
If the guest denies to have caused the damage and refuses to pay the compensation, guest Services Manager should try very best to explain and convince him to settle the charges.
如果客人不愿意并且拒绝赔偿，客户关系经理要尽力解释并劝说他解决赔偿事宜。
First, I had an in-depth interview with the personnel director. Then, I was asked to go over my resume with the department manager. Finally, I got questioned at length by the head of guest services.
这个人说，首先是人事部主任对我进行了非常深入的面试，然后让我把简历交给部门经理，最后客人服务部的负责人又仔细地询问了我的情况。
First, I had an in-depth interview with the personnel director. Then, I was asked to go over my resume with the department manager. Finally, I got questioned at length by the head of guest services.
这个人说，首先是人事部主任对我进行了非常深入的面试，然后让我把简历交给部门经理，最后客人服务部的负责人又仔细地询问了我的情况。
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