The company will replace any defective item free of charge.
这个公司将免费更换次品。
Our principle is: customers first, service supreme, and any defective item may be returned for replacement.
质量第一，用户至上，是企业管理的第一要点。
ViscoTec shall be entitled to decide whether to repair the defective item or provide a replacement free of charge within a reasonable period of time.
维世科有权决定是否修复有缺陷的产品或在合理的时间内提供免费的更换。
Should a replacement be provided to the customer, then the customer shall return the defective item first. Parts replaced shall become ViscoTec's property.
在提供给客户更换品前， 客户应当首先把有缺陷的产品作为维世科的财产返还给维世科。
Please contact us immediately, providing us your order no, reason for exchange, image of defective item if possible, we will seek the best solution to help you solve your problem.
请马上联系我们，告诉我们您的订单问题，如：订单没有收到、物品缺损。我们将寻求最好的解决办法，以帮助您解决问题。
For conveyed items, we'll reimburse your delivery charges whether the item namely defective.
对于已经交付的产品，如果有质量问题或瑕疵，Staples将退还您的运费。
For delivered items, we'll refund your delivery charges if the item is defective.
对已经交付的产品，如果有品质问题或瑕疵，Staples将退还你的运费。
For delivered items, we'll refund your delivery charges if the item is defective.
对已经交付的产品，如果有品质问题或瑕疵，Staples将退还你的运费。
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