Join Britain's number one cafe at Cafe Beans, where every cafe has the same purposes: to create family-like teams and to give excellent customer service.
加入英国第一大咖啡馆“咖啡豆”吧，这里的每家咖啡馆都有相同的目标：创建家庭般的团队，提供优质的客户服务。
Ea groups do not have one customer but have an indirect and large set of customers ranging from IT, to operations, to development teams, to end users.
EA组中不会存在任何一个客户，但是它有一个从IT到运营到开发团队到最终用户的间接的大型的广泛客户群。
Teams will start to approach customer interaction as an integral part of their development lifecycles.
许多团队将开始把客户交互作为开发生命周期中的组成部分。
Teams have to be using XP before an XP customer can do the job.
团队必须在XP客户能够做他的工作之前就在使用XP。
A leader's products must be available at all times, and its support teams must offer the highest levels of customer service.
引领者的产品必须在任何时候都可利用，并且它的支持团队必须提供最高级别的客户服务。
Consider the following example, which illustrates development teams working in isolation from the customer.
考虑下面的实例，该实例说明了与客户隔绝的开发团队。
So, even though you may not have influence on how the business teams list their required features, you at least know what's going to make your customer most satisfied by the end of the project.
因此，虽然您可能不会对业务团队如何列出他们所需的特性产生影响，但是您至少知道了到项目的终止阶段时，什么能令您的客户最满意。
So some of the customer scenarios that we're primarily targeting in this case is small companies that have small development teams.
有些我们先前在这个案例中指出的客户的场景是拥有小的开发团队的小公司。
At the kickoff for the first iteration, the entire team consisted of approximately fifty-five people, including designers, developers, testers, information developers, and customer delivery teams.
当第一个迭代开始时，整个团队包括大约五十五个人，包括设计人员、开发人员、测试人员、信息开发人员和客户交付团队。
Most large teams are distributed, so while it's possible to have a customer representative at each location, this may not be economically viable.
大多数团队都是分布式的，这样有可能每一个分开的地理位置都有一个顾客代表，所以可能它并不是经济上合理的。
I can arrange for the sales or customer service teams that travel from one place to another to collaborate with the main office from their smartphones.
我可以安排每个地方的销售员或顾客服务团队，通过智能手机与办公室进行协作。
As discussed earlier, there is an implicit authorization process with agile development teams; developers are authorized to make changes based on customer priority or refactoring as necessary.
如早先讨论的一样，一个隐含的授权过程伴随着敏捷开发团队，授权开发人员做出基于客户优先级的变更，或者在必要时重构。
Unclear and vague requirements are passed to the development teams, who typically have even less contact with the customer.
不清楚且含糊的需求传递到了很少与客户接触的开发团队那里。
In an environment where business value is defined strictly by the impact on the current customer, it is a challenge to motivate certain teams and individuals to buy into the platform.
在严格根据对当前客户的影响来衡量业务价值的环境里，很难去激励团队和个人去接受平台模式。
Sales teams can often test drive their provocations with advocates lower down in the customer organization or with third parties who are well acquainted with the company.
销售团队可以经常在客户公司的基层支持者中或与客户熟悉的第三方中进行操练。
On many teams, part of the test group's charter is to speak up on behalf of the customer and push for the resolution of quality problems.
在很多团队中，测试组的部分契据代表着客户的利益，并且推进质量问题的解决。
Employees will be asked to help keep areas around checkout counters clear and so-called "quick response teams" will be deployed to handle unexpected customer issues.
同时要求超市员工要在结帐区附近维持秩序，保证结账柜台附近无拥挤现象。超市还要配备“快速反应小组”，以处理各种突发性的顾客安全问题。
Bellagio and Milligan each draws on more than fifteen years of SCM experience, as well as knowledge they gained through working with IBM Rational field teams in customer engagements worldwide.
Bellagio和Milligan均拥有十五余年的SCM经验，而且在参与IBMRational全球客户项目的团队工作中积累了丰富的知识。
It's not easy for some teams to make these changes, and particularly if you don't have all the conditions right, you know: you don't have a good product owner or customer, you don't have a coach.
对于有些团队来说这并非容易的事，特别是在他们不具备所有条件时，比如：产品的买主或者客户不那么好说话，或者你缺少一个教练。
Kanakasabesan: Some of the customer base that we're technically going after in this case are teams, are kind of small, nimble teams if you will.
Kanakasabesan：有些我们在这个案例中从技术上服务的客户基础是团队，如果您愿意的话可能这些是规模较小但很敏捷的团队。
Ron mentions that as software developers the teams should be interested in getting the software right and making sure that the customer is pleased.
Ron认为，作为软件开发人员，团队应该集中精力做正确的软件，并确保用户高兴。
For example, perhaps the sales and lead-generation teams use the same customer relationship management (CRM) application.
例如，也许销售和潜在客户开发(lead - generation)团队使用同一个客户关系管理(CRM)应用程序。
Figure 1: at the start of each iteration, agile teams negotiate with the customer to define new features or change requests.
图1：在每个迭代的开始，敏捷团队会与客户商谈来确定新的特性或变更请求。
Acceptance testing is at that point in the cycle where the technical test teams have already concluded the application is complete and ready for delivery to the customer.
验收测试存在于生命周期的这样一个点上，技术测试团队已经得出此应用软件已经完整且准备交付给消费者了。
We will examine these two perspectives in the next two articles, where we will look at how the customer and management teams are affected by adopting an iterative and incremental way of working.
我们还将在下两篇文章中探讨这两个观点，采用迭代化的，增量的工作方式是如何影响到客户以及管理者。
A 2004 study of 60 business teams in the journal American Behavioral Scientist found teams with buoyant moods who encouraged each earned higher profit and better customer-satisfaction ratings.
《美国行为科学》杂志2004年发表的一项针对60个业务团队的研究发现，拥有活跃氛围并相互鼓舞的业务团队，利润和客户满意率都更高。
You don't even have to be solo... now there are teams and corporations that seek out people who want to surf their way through fundraising or product development or customer delight.
你甚至不会一个人…现在有很多团队和公司在寻找这样一些冲浪者，他们愿意通过筹款，开发新项目或是完成消费者的意愿来继续他们的冲浪之路。
But in Kanban systems that work through multiple processes (teams) across a value stream, what is flowing should have customer-recognized value.
但是，在看板系统中它贯穿了价值流中的多个工序(多个团队)，在其中流转之物应该带有客户认可的价值。
But in Kanban systems that work through multiple processes (teams) across a value stream, what is flowing should have customer-recognized value.
但是，在看板系统中它贯穿了价值流中的多个工序(多个团队)，在其中流转之物应该带有客户认可的价值。
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