The Customer Satisfaction index (CSI) is an index to evaluate the product or service quality.
用户满意度指数(CSI)是评价产品质量和服务质量的重要指标。
Objectives To establish and investigate the customer satisfaction index system of the community health service thus to estimate the reliability of Delphi method.
目的通过社区卫生服务顾客满意度指标体系的建立和调查，检验专家咨询法的可靠性。
Results indicate that the model incorporates demand uncertainties using customer service flexibility index and can evaluate SC 'operation more comprehensively.
结果表明该模型采用服务柔性指标反映了顾客需求的不确定性，能够更综合地评价供应链的运作效果。
By study of customer satisfaction index of travel agency, this paper provides guidance for travel agency to improve their service quality and customer satisfaction index.
本文通过对旅行社顾客满意度的研究，为旅行社改进服务质量、提高顾客满意度提供了方法指导。
Customer satisfaction index is mainly determined by service quality of travel agency, the substance is to evaluate the service quality of travel agency.
顾客对旅行社的满意程度主要取决于旅行社服务质量的高低，评价旅行社顾客满意度的实质是评价旅行社的服务质量。
Customer satisfaction index is mainly determined by service quality of travel agency, the substance is to evaluate the service quality of travel agency.
顾客对旅行社的满意程度主要取决于旅行社服务质量的高低，评价旅行社顾客满意度的实质是评价旅行社的服务质量。
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