Supports call-center productivity and Internet-enabled customer self-service and improves overall operations.
支持呼叫中心效率和基于Internet的客户自助服务，改进了总体操作。
We can consider a customer banking self-service portal as an example.
我们可以将一个客户银行自助服务门户作为一个示例。
When done well, self-service can even increase customer loyalty.
当做的好的时候，自助服务甚至能增加客户忠诚度。
Common characteristics: self service customer acquisition, critical mass, runaway user growth, winner take all markets, complex ux, network effects, typically create new ways for people to interact.
共同特征：自助式服务，自然获取用户，达到网络效应的临界质量，失控的用户增长速度，赢家通吃的市场环境，复杂的用户体验，网络效应，以创造新的用户社交互动方式为典型。
WAS: contains the CustomerSelfServiceApplicationEAR.ear file, which contains the customer self service enterprise application to be deployed.
WAS：包含CustomerSelfService ApplicationEAR . ear文件，该文件包含将要部署的顾客自服务企业应用程序。
Leveraging "the long tail" through customer self service.
通过客户自助服务来克服服务的缺点。
With this application, we presented two use cases of a business integration self-service scenario: external customer registration and internal customer update.
利用这个应用程序，我们介绍了业务集成自服务场景的两种用况(use case)：外部顾客注册和内部顾客更新。
A multi channel capability adding self-service, mail, call center and partners was desired to off load the case workers and process customer needs in a timely fashion.
需要一种能够增加自助服务、邮件、呼叫中心和合作伙伴的多渠道能力，以减轻社会工作者的工作量并及时处理客户的需求。
Increased Customer Satisfaction resulting from reliable service fulfillment, reduced order fall out, and self-service portals.
提高客户的满意度：可靠的服务履行，订单纠纷的减少，并提供网站自助服务。
Success in the smartphone market promises another beneficial change for both Geico and its customers: the movement of many of those customers from call-based customer service to online self-service.
在智能手机市场的成功可以让Geico以及它的客户都受益：让那些基于呼叫中心的服务转变到在线自服务上。
Managed 3 customer service team members and improved member performance by self-designed mentoring program and team building activities.
通过自编辅导项目和团队建设活动，管理3名客户服务成员和提高成员绩效。
The research provides suggestions the technology-based self-service enterprises on developing measures to improve the customer satisfaction.
借鉴前人研究成果和通过深度访谈，构建了一个基于技术的自助服务顾客满意度测评模型。
Transaction based on self-service banking will replace tradional transiation of banking, becoming the main channel of customer service.
自助交易将逐步取代银行网点交易，成为现代商业银行为客户服务的主流渠道。
Common characteristics: self-service customer acquisition, consumer focused, product centric, fast execution, often automize a manual process.
共同特征：自助式服务，自然获取用户， 面向用户，产品为中心，快速执行，往往有能大大提升效率的自动化流程。
Common characteristics: self-service customer acquisition, consumer focused, product centric, fast execution, often automize a manual process.
共同特征：自助式服务，自然获取用户， 面向用户，产品为中心，快速执行，往往有能大大提升效率的自动化流程。
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