The system of measurement of customer satisfaction index.
第三章：顾客满意度测评体系。
Then the customer satisfaction index is forecasted by SEM using the data.
利用模拟数据，使用结构方程预测顾客满意度指数。
The customer satisfaction index can be measured, and its effect is a quantized value.
顾客满意度是可以测量的，其结果是一个量化的值。
The Customer Satisfaction index (CSI) is an index to evaluate the product or service quality.
用户满意度指数(CSI)是评价产品质量和服务质量的重要指标。
Customer Satisfaction Index is now prevailing over the world as a macro - economic indicator.
顾客满意度指数是目前在国际上被广泛采用的一种宏观经济质量监测指标。
The evaluation of national customer satisfaction index has been paid much attention by different countries.
全国性的顾客满意度指数测评工作已经获得各国普遍的关注。
The evaluation of customer satisfaction index is the fundamental of customer satisfaction realized by enterprises.
顾客满意度评价是企业实现顾客满意的基础。
Four principles are put forward for constructing CSI model by studying typical national customer satisfaction index.
通过对经典的国家顾客满意指数模型的研究，提出了构建CSI模型的四点原则。
Based on the model of American Customer satisfaction Index (ACSI), this paper expounds the methods for evaluating the reader satisfaction.
以美国消费者满意指数(ACSI)模型为基础，详细论述了读者满意度测评方法。
This paper suggests that we should use the method of measuring the customer satisfaction index to evaluate the user satisfaction in the library.
提出将顾客满意度指数评测方法用于图书馆用户满意度评价工作的思路；
Now, some developed countries adopt Customer Satisfaction Index to evaluate its quality level. Their successful experience supplies references to us.
目前，许多发达国家采用“顾客满意度指数”来评价本国的质量水平状况，其成功经验对我国具有重要的借鉴价值。
At first, this paper has analyzed customer satisfaction theory and the logistics enterprise customer satisfaction index research and systematic combs.
首先对当前顾客满意理论和物流企业顾客满意度方面的研究进行了系统的梳理和分析。
It might contain metrics for trip duration, pick-up and drop-off delays, a customer satisfaction index derived from these, average driving speed, and so on.
一次旅行的MC可能包含旅行持续时间、上车和下车延迟、从这些度量得出的客户满意度指数、平均行车速度等度量。
Customer satisfaction index is mainly determined by service quality of travel agency, the substance is to evaluate the service quality of travel agency.
顾客对旅行社的满意程度主要取决于旅行社服务质量的高低，评价旅行社顾客满意度的实质是评价旅行社的服务质量。
Change is the focus of attention of KPI, should get rid of the financial indicators of excessive dedication, turn to focus on customer satisfaction index.
变化的是KPI的关注点，应摆脱对财务指标的过度执着，转向关注客户满意度的指标。
According to the latest China Automobile Customer Satisfaction Index, the number of faults per 100 cars made in China rose from 246 in 2005 to 338 this year.
根据最新中国汽车消费市场满意度调查，每一百辆“中国造”的汽车瑕疵的数量由246（2005年）增长到338（今年）。
Objectives To establish and investigate the customer satisfaction index system of the community health service thus to estimate the reliability of Delphi method.
目的通过社区卫生服务顾客满意度指标体系的建立和调查，检验专家咨询法的可靠性。
The American Customer Satisfaction Index E-Commerce report analyzes customer satisfaction with three major, e-commerce groups: online travel, online brokerage and e-retail.
《美国消费者满意指数——电子商务类》报告通过三个主要的电子商务分类（在线旅行社、在线经纪和电子零售网站）分析顾客满意度。
By study of customer satisfaction index of travel agency, this paper provides guidance for travel agency to improve their service quality and customer satisfaction index.
本文通过对旅行社顾客满意度的研究，为旅行社改进服务质量、提高顾客满意度提供了方法指导。
This paper presented the customer satisfaction index of estimation model for FTMS based on transportation information by economic method, and researched on its evaluation method.
利用计量经济学方法建立了基于交通运输信息的高速公路交通管理系统用户满意度指数模型，并对测评方法进行了研究。
The University of Michigan's 2007 American Customer Satisfaction Index said that cable and satellite TV suffered "the lowest level of customer satisfaction among all industries covered."
密歇根大学2007年美国客户满意度指数显示，有线及卫星电视遭受了“所有参与调查的行业中最低的客户满意度”。
Various models, including KANO model, MOSTER model, four paradigm analysis model and customer satisfaction index model, provide the base for success of customer satisfaction testing.
从KANO模型、MOSTER模型、四分图分析模型到各种顾客满意度指数模型，为顾客满意度测评的成功实施打下基础。
Then the theory is used to analyze three medical requirements regarding to particularity of medical market in order that hospitals take measures to improve customer satisfaction index.
结合医疗行业的特殊性，应用卡诺模型对该行业的三种质量因素进行识别与分析，以促进医疗部门采取正确的改进措施，提高顾客满意水平。
This thesis analyse the reasons of the fuzzy based on the theory of customer satisfaction, and discuss the evaluating method of customer satisfaction index based on the fuzzy experience.
本文通过顾客满意理论分析了顾客满意模糊性的原因，并提出了基本体验模糊性的顾客满意度评价方法。
And customer satisfaction index system for exploratory factor analysis and confirmatory factor analysis, this study proved that the evaluation index system is a reasonable and effective.
并对客户满意度指标体系进行探索性因子分析以及验证性因子分析，证明了本研究提出的评价指标体系具有合理性与有效性。
For the seventh straight year, Apple has topped its competitors in the PC industry in the University of Michigan's American Customer Satisfaction Index (ACSI), achieving a score of 86 out of 100.
根据密歇根大学的《美国客户满意度指数》（ACSD）报道，苹果已连续七年在PC行业超越其竞争对手，获得了86分（总分100分）的评级指数。
The index system consists of four macroscopic evaluation indexes: business process cost, business process quality, business process customer satisfaction, and business process efficiency.
该指标体系由四个宏观指标构成，即业务流程成本、业务流程效率、业务流程顾客满意度和业务流程质量。
The index system consists of four macroscopic evaluation indexes: business process cost, business process quality, business process customer satisfaction, and business process efficiency.
该指标体系由四个宏观指标构成，即业务流程成本、业务流程效率、业务流程顾客满意度和业务流程质量。
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