The reasonableness and knowledge of the customer, request the design to the product and production to carry on participate, satisfy oneself's need thus and with maximum limit.

顾客的理性和知识性，要求对产品的设计和生产进行参与，从而最大限度地满足自己需求。

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In order to obtain customer knowledge, enterprises need to make an effort in the following: (1) Set up effective customer's way of communication and channel, and collect customer knowledge;

为了获取客户知识，企业需要在以下方面做出努力：（1）建立有效的客户沟通方式和渠道，收集客户信息；

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In order to obtain customer knowledge, enterprises need to make an effort in the following: (1) Set up effective customer's way of communication and channel, and collect customer knowledge;

为了获取客户知识，企业需要在以下方面做出努力：（1）建立有效的客户沟通方式和渠道，收集客户信息；

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