Customer Intelligent Anylysis Platform, called CIAS, is introduced which applying data mining technology to CRM area.
CIAS是将数据挖掘技术应用在CRM领域而开发的一个客户智能分析平台。
Customer churn and next best action In customer churn analysis multiple streams of data such as transactions, customer profiles, and social media data are sourced and stored on a big data platform.
在客户流失分析中,例如交易、客户档案、社交媒体等混合数据被储存在大数据平台。
This integrated data feeds into the bank's customer relationship management platform, supplying the call center with more relevant leads.
这些整合的数据被反馈到银行的客户管理平台,为其客服中心提供相关的指导。
This integrated data feeds into the bank's customer relationship management platform, supplying the call center with more relevant leads.
这些整合的数据被反馈到银行的客户管理平台,为其客服中心提供相关的指导。
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