This paper discusses some of the key technologies in the implementation process of CRM systems in financial industry, meanwhile studies the bank CRM technology which basing on data-mining in detail.
本文具体探讨了金融行业的客户关系管理系统在实施过程的若干关键技术，同时对基于数据挖掘的银行客户关系管理技术进行了研究。
This paper discusses some of the key technologies in the implementation process of CRM systems in financial industry, meanwhile studies the bank CRM technology which basing on data-mining in detail.
本文具体探讨了金融行业的客户关系管理系统在实施过程的若干关键技术，同时对基于数据挖掘的银行客户关系管理技术进行了研究。
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