According to Kano model, digital libraries can ensure must-be quality, improve expectant quality and create attractive quality for the development of loyal users.
数字图书馆可根据卡诺模型采取确保当然质量、提升期望质量、打造迷人质量三位一体的培育模式培养忠诚用户。
According to Kano model, digital libraries can ensure must-be quality, improve expectant quality and create attractive quality for the development of loyal users.
数字图书馆可根据卡诺模型采取确保当然质量、提升期望质量、打造迷人质量三位一体的培育模式培养忠诚用户。
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