Be familiar with all executive floor's policy & procedures, monitor guest service officers' constantly and ensure all the P&Ps & SOPs were followed at anytime.
熟悉所有的行政楼层工作流程和规章制度，监督员工为客人服务的质量，并且保证在任何时刻都遵守这些制度。
Generally, I hit the sack by ten p. m. But anytime before then is fine.
通常我是晚上十点就寝。但在这之前任何时候都可以。
Generally, I hit the sack by ten p. m. But anytime before then is fine.
通常我是晚上十点就寝。但在这之前任何时候都可以。
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