Message Façade receives asynchronous messages from the PBX/ACD (private branch exchange/automated call distributor).

Message Façade从PBX/ACD（专用交换机/自动呼叫分配器）接收异步消息。

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The traditional call center consists of a large telephone system and auto - matic call distribution (ACD) system, and includes a certain number of staffs for the services.

传统的呼叫中心，由一个较大的电话系统和自动呼叫分配(ACD)系统组成，并包括一定数量的用于提供服务的座席人员。

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As a component of call center system, ACD (automatic call distribution) implements the function of route.

(自动呼叫分配)作为呼叫中心的组成部分，实现了坐席路由功能。

youdao

As a component of call center system, ACD (automatic call distribution) implements the function of route.

ACD(自动呼叫分配)作为呼叫中心的组成部分，实现了坐席路由功能。

youdao

As a component of call center system, ACD (automatic call distribution) implements the function of route.

ACD(自动呼叫分配)作为呼叫中心的组成部分，实现了坐席路由功能。

youdao