Which was the most impressive incident that you handle a dissatisfied customer successfully, What did you do?
你印象最深刻的成功处理表示不满的消费者的例子，你做了些什么？
Some people tell you that what a dissatisfied customer really wants is to have the opportunity to spend his money again.
有些人告诉你说不满意的客户真正需要的是退款。
Staying calm in the face of an irate boss or a dissatisfied customer is easier said than done, but it's the most important thing you can do when a conflict arises.
面对暴怒的老板或不满的客户要保持冷静，的确是说起来容易做起来难。不过，在冲突发生的时候，最重要的事就是要保持冷静。
Every satisfied customer is now a booster for your company and every dissatisfied customer potentially can hurt your business.
每个感到满意的顾客都可以助你的企业乘风破浪，但每个不满的顾客都有可能让你的业务蒙受损失。
Even if customers are convinced of the upgradeability, you must provide a migration path for every customer to ensure that they're not dissatisfied with the new product.
即使客户信服了产品具有可升级性，您还是必须为每个客户提供具体的迁移路径以便他们不会对新产品产生不满。
Another concern for online shopping is the situation where a customer is dissatisfied with his or her purchase.
在线购物的另一个问题是顾客可能对其购买的商品不满意。
Foreign research shows that: the dissatisfied customer will tell 22 people are not satisfied with, and a satisfied customer will tell 8 people satisfaction.
国外研究表明：不满意的顾客会把不满意告诉22个人，而满意的顾客只将满意告诉8个人。
If there is an error, but the customer is not dissatisfied, then it is not a non-conformance.
如果这儿有一个错误，但是客户没有不满意，那么，这个就不是不合格项目。
If there is an error, but the customer is not dissatisfied, then it is not a non-conformance.
如果这儿有一个错误，但是客户没有不满意，那么，这个就不是不合格项目。
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