如何有效地测评饭店服务质量水平，并对服务质量进行持续改进是饭店服务质量管理的关键。
The crux of service quality management in hotels is how to evaluate and proceed to improve the service quality of hotels.
如何有效地测评饭店服务质量水平，并对服务质量进行持续改进是饭店服务质量管理的关键。
The crux of service quality management in hotels is how to evaluate and proceed to improve the service quality of hotels.
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