例如，我们不断地去学习关于顾客关系和顾客—管理人员之间的关系——特别是如何创造一个完美的客户体验。
For example, we continue to learn about customer relationships and customer-management processes-especially about how to create the perfect customer experience.
客户关系管理，挖掘精度数据，在许多方面更贴近消费者的需求，想顾客所想。
Depth of customer relationship management, mining precision data, in many ways closer to consumer demand, to fit the users would like.
这可以让这家连锁酒店发现许多不同程度的问题，并且在2009年年初正式推出该网站前解决这些有关顾客关系管理的问题。
This led the hotel chain to identify multiple issues of varying severity and address these customer relationship management issues prior to launching the new site at the start of 2009.
但你若想要在现有客户基础上提高销量，或者想要深入了解每一个顾客，那你就应该使用一个真正的客户关系管理产品或同类服务。
But if you want to increase sales to your current customers and know everything you can about each customer, you should use a true CRM product or service.
如何强化企业的品牌资产以及品牌资产是如何影响顾客关系管理绩效的？
How to strengthen brand equity of a firm and how it may influence customer relationship management performance?
譬如，一个销售助理职责可能是给潜在的顾客打电话并记录在在客户关系管理系统中。
For example, a sales associate may have duties of making outbound calls to prospective customers and documenting activity in their customer relationship management system.
快速适应管理风格，并使用人际关系技巧协调他/她的顾客和情况。
Quickly adapts amanagement style and uses interpersonal skills to suit his/her audience and thesituation.
客户关系管理最基本的问题是量化顾客终身价值。
The key point of customer relationship management is how to quantify customer lifetime value (CLV).
解释顾客关系管理及其策略。分析营销人员在未来将要面临的主要挑战。
Understand customer relationship management and strategies. Realize the major challenges facing marketers in the new "connected" millennium.
培育顾客忠诚是首要环节，这有赖于电子商务流程再造，其中推行有效的顾客关系管理是核心内容。
Thus the first thing to do is to cultivate the customers' loyalty, which relies on the recreation of e-commerce flow. And to exercise the effective customer relation management is the core content.
我们相信最佳的入手点是你最重要的业务流程-顾客关系管理。
We believe that the best place to start is with your most critical business process - customer relationship management.
而赢得顾客是企业在现代竞争中取胜的关键，因此，客户关系管理——CRM是其中的重要组成部分。
But win shopper is the key that the business wins victory in the modern rivalry, therefore, the client's relation manages-the CRM is an important constitution fraction among them.
项目管理团队对包括顾客、实施组织和公众在内的利害关系者负有职业责任。
The project management team has a professional responsibility to its stakeholders including customers, the performing organization, and the public.
企业应该根据自身实际情况从这四个方面制定并实施顾客忠诚管理策略，以建立与顾客企业之间的长期忠诚关系。
Enterprises should develop and implement customer loyalty management strategy based on the four aspects in order to establish a long-term loyal relationships with their customers.
确定关键的与顾客相关的趋势和相互关系以支持最高管理层进行的状况评审、决策和长期策划。
Identify the critical and customer-related trends and mutual relations, with a view to supporting the top management to make situation audit, decisions and long-term planning.
首先，本文介绍了中国外老年市场的研究背景，同时对市场营销理论、消费者行为学研究概况和顾客关系管理研究等进行了综述。
Firstly, the author describes China and foreign Old market background, with marketing combination theory, customer behavior and customer relationship management research are introduced in this thesis.
在过去几年中，顾客关系管理的研究聚焦于如何提升顾客的忠诚度和服务品质。
In the past several years, the researches of customer relationship management are focused on how to promote customer loyalty and service quality.
其间重要的是SONY公司的顾客关系管理系统（CRM）。
The investigation places the emphasis on SONY's customer relationship management (CRM).
向顾客学习，从客户那里得到更有价值的知识——隐性客户知识，成为企业客户关系管理的新趋势。
Learning from customer, acquiring more valuable knowledge - "Tacit customer knowledge" from customer has become the new tendency of CRM.
它的研究为顾客关系管理提供了一个新的视角。
The research on brand community has offered a new visual angle for customer relation management.
同时，在再造过程中大量运用了顾客关系管理及信息系统建设的思想和方法，体现了各管理技术的相互支撑与融合。
The thoughts and methods of CRM and MIS are used in the process of BPR, which embodies the upholder and amalgamation of those management techniques.
成立于1997年的飞翱是专为跨国公司和行业先锋提供外包呼叫中心和顾客关系管理(CRM)解决方案的先驱者。
Founded in 1997, 800 TeleServices are a leading provider of outsourcing customer contact services and customer Relationship Management (CRM) solutions to multinationals and industrial leaders.
业务流程再造是以客户需求为导向的再造，随着顾客关系管理的兴起，顾客关系管理的思想和方法也被用于流程再造，本文对这些方法作了介绍。
BPR is oriented by client's demand. With the rising of CRM, the thoughts and methods of it are used in BPR. The thesis also introduces them.
因此，任何企业若是要导入顾客关系管理系统，不能只考虑技术的层次，还必须考虑到组织的广泛的需求。
Hence, it is important that any CRM implementation considers not only technology, but furthermore the broader organizational requirements.
顾客关系管理(CRM)是企业一项重要的工作。
CRM is an important task of enterprises, whose success has much to do with information technology.
企业宏管理是对业主、顾客、员工三者的管理，三者的利益关系构成了企业的静态利益三角关系。
Enterprise's great management refers to the management of the owners, the customer and the staff.
本文所要研究的是基于顾客价值的客户关系管理。
This paper was a study on the Customer Relationship Management based on the Customer Value.
源于顾客关系的利润是所有企业活力的源泉，因此，企业有必要从战略角度考虑顾客地位，加强对顾客关系的管理。
Therefore, it is necessary that the managers consider the customer status from the corporate strategy, and at the same time enforce the customer relationship management.
源于顾客关系的利润是所有企业活力的源泉，因此，企业有必要从战略角度考虑顾客地位，加强对顾客关系的管理。
Therefore, it is necessary that the managers consider the customer status from the corporate strategy, and at the same time enforce the customer relationship management.
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