提出“员工第一，顾客第二”的管理理念，也就是说没有满意的员工，就没有满意的宾客。
Proposed "staff first, customer second" the management idea, i. e. does not have satisfaction staff, does not have satisfaction guest.
第二种选择是走到书架前，但是这次，把书拿开，然后稍微多拿一会儿，再把书放到顾客手中。
The second option also involved going over to the shelf but, this time, removing the book and then subtly holding onto it for just an extra moment before placing it in the customer's hands.
但是白酒在海外会广受欢迎吗？在国外的餐桌上白酒实在是普通的多，这对于他想进军的第二代和第三代的顾客的确还很难说。
But will baijiu be a hit abroad, where it is much less common at banquet tables and with the second - and third-generation customers that Diageo is targeting in its overseas expansion?
第二条法则是备受危机困扰的公司应该加倍将重点放在顾客身上。
The second rule is that crisis-racked firms should redouble their focus on their customers.
第二条：如果顾客错了，我们要向其解释为什么他们是错的，然后提供更好的方案。
Rule number two: When the customer is wrong, we owe it to them to explain why they're wrong, and then offer them a better solution.
该调查显示，买服装的顾客遇到的问题最多。排在第二和第三位的分别是购买杂货和电子商品的顾客。
According to the research, shoppers who purchased clothing encountered the most problems. ranked second and third were grocery and electronics customers.
第二条：如果顾客错了，请参照第一条。
Rule number two: When the customer is wrong, refer to rule number one.
第二种则依赖于顾客的直觉，你可能会愿意花更多钱去买开司米的毛衣或者买小巧光滑的手机，原因是它们摸上去很舒服，你喜欢这样的感觉。
A second way is also quite intuitive. You may be willing to pay more for a cashmere sweater or a small, sleek smart phone just because you like how it feels.
顾客服务行业和呼叫中心的工作人员排第二，60%计划跳槽。金融业的人员以43%紧随其后。
Customer services and call centre workers follow close behind with 60 percent planning a new career, along with 43 percent of those in the finance industry.
在第二阶段——商务，我们对现有的Web站点增加了电子商务能力，提供了在线顾客所期待的购买体验。
In the second stage, commerce, we add e-commerce capability to the existing Web site, providing the buying experience expected by online customers.
第二个顾客：我也是茶——杯子要干净的！
而第二种方法的缺点是增加了前台的工作量，影响到前台与顾客的面对面交流。
The second solution would place more workload on the front desk, which should be involved with customer facing activities.
交易所的10- 20%的销售额作为“第二留置权”被拍卖，意味着银行作为带头投资者，很可能失去顾客。
Some 10-20% of the exchange's turnover has to be auctioned as "second-lien", meaning that a bank stands ahead of the investor, in the event that the buyer of the goods goes bust.
第二，拥有自信的人能将自信传递给他人，他们的观众、同龄人、老板、顾客以及朋友。
Second, self-confident people inspire confidence in others: their audience, theirpeers, their bosses, their customers, and their friends.
如果第二个决策与顾客相抵触，就会有浪费或利润损失。
If the second decision meets with customer resistance there will be waste and loss of profits.
然而，那些人确实需要确定他们不会浪费甚至第二次顾客的时间。
However, those that do need to make sure that they never are wasting even a second of customers' time.
他们在第一方(供应商或生产商)和第二方(买方或顾客)之间扮演着桥梁或设施供应商的角色。
They act as a bridge or facilitator between the first part (supplier or producer) and the second part (buyer or customer).
第二，如果一个公司有声望，顾客就会愿意买这个公司的产品，和它保持合作。
Second, if a company has a good reputation, customers are willing to buy their products and keep business with the company.
第二个提案建议要代替扩展，适应一种空置有多层楼的设施转为顾客的一个品牌经验中心，雇员和城市居民。
The second proposal suggested, in lieu of the expansion, to adapt a vacant multi - story facility into a brand experience center for customers, employees, and city residents.
论文的第二章是对顾客价值概念进行专门讨论的一章。
In the second chapter, the paper dedicates to the customer value concept.
我出来，换到第二间，还是没有锁，这里的顾客也喜欢损坏公物吗？
I moved to the second one, still no lock in there. Are customers here like to vandalize public properties too?
第二章主要阐述顾客价值的概念及其内涵。
Chapter two explains the concept and intension of customer value.
第二章主要阐述了多维商业体系下的顾客忠诚的概念和内涵，并总结了顾客忠诚的一些常见衡量标准。
Second, I describe the conception and connotation of customer loyalty under the multidimensional business system, also summary some general criterion of measuring customer loyalty.
第二部分是系统动力学理论的基本介绍及运用系统动力学研究顾客管理的可行性分析。
The second part introduces the systems dynamics basic theory and makes the feasibility analysis using the systems dynamics to study the customer manages.
第二部分是系统动力学理论的基本介绍及运用系统动力学研究顾客管理的可行性分析。
The second part introduces the systems dynamics basic theory and makes the feasibility analysis using the systems dynamics to study the customer manages.
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