如今中国顾客满意度研究处于初始阶段,本文选择长春地区高等学校作为研究对象,对此课题进行探讨性研究。
In today's China, the research and development about customer satisfaction are in the initial stage, this paper select colleges and universities in Changchun area as a study.
因此,有必要对民营快递服务顾客满意度进行研究。
So private delivery service customer satisfaction research is of great significance.
我们的研究结果将为从事网络业务的企业设计顾客满意度提升策略提供理论上的支持。
The results of the research will have unique theoretical significance for enterprises specialized in network business in making strategies to promote customers' degree of satisfaction.
本文通过对旅行社顾客满意度的研究,为旅行社改进服务质量、提高顾客满意度提供了方法指导。
By study of customer satisfaction index of travel agency, this paper provides guidance for travel agency to improve their service quality and customer satisfaction index.
从顾客和企业两个视角出发,从顾客满意度水平和企业利润双方因素来研究有效顾客订单渗透点的选择。
The positioning of the order penetration point(OPP) is studied based on customer satisfaction and profit From the angles of enterprise and customer, respectively.
顾客满意度概念一经提出,就在西方市场营销研究领域受到了高度的重视,被奉为现代营销管理理论的核心内容。
Once the concept of customer satisfaction is put forward, it has been highly valued in the field of marketing in the west. It has also been regarded as the core of modern marketing management theory.
借鉴前人研究成果和通过深度访谈,构建了一个基于技术的自助服务顾客满意度测评模型。
The research provides suggestions the technology-based self-service enterprises on developing measures to improve the customer satisfaction.
研究IRP有助于企业降低物流成本,提高运作效率,全面提高顾客满意度。
Research on IRP will help them to reduce logistical cost, improve operation efficiency, and enhance customer satisfaction roundly.
以上研究结果为顾客满意度调查在计划免疫服务领域进一步的应用提供参考。
The result provide a important reference for the use of satisfaction in the field of EPI service.
而要提供顾客满意的服务,就必须了解顾客,加强对汽车服务顾客满意度及忠诚度的研究。
If wants to apply customer satisfying services, the enterprises must know customer and pay attention to service customer satisfaction and loyalty for completion need.
而在我国文化背景下,员工满意度对顾客满意度影响研究还需进一步深入。
With the background of Chinese culture, the influence of the employees 'satisfaction on the costumers 'satisfaction needs deeper exploration.
此外,之前的许多研究人员在在研究餐饮业的顾客满意度,品牌忠诚度,这些研究是不足够的。
Besides, many previous researchers have studied about the restaurant industry about the customer satisfaction, brand loyalty and to name but a few.
哈佛商业评论周刊研究表明,员工满意度每降低3个百分点,企业顾客满意度将降低5个百分点。
The research of Harvard Business Review Weekly shows that enterprise and customer satisfaction will lower 5 percentage points when employee satisfaction lowers 3 percentage points.
最后提出了运用结构方程模型研究顾客满意度需要注意的问题。
Finally, it puts forward several limitations and problems about application of SEM to study customer satisfaction.
因此,本研究以工作满意度作为中介变量,探索工作倦怠是否通过影响工作满意度从而影响顾客满意度。
Therefore, we study whether job bumout affects customer satisfaction by affecting job satisfaction, which is an intermediary variable.
本文以服务企业顾客满意度的新内涵、服务成本的研究为基础,提出了服务企业合理配置服务资源、有效降低服务成本、提高顾客满意度的途径。
Based on the research on the new implication of the customer satisfaction and the service cost, this paper presents a way to validly reduce the service c...
首先对当前顾客满意理论和物流企业顾客满意度方面的研究进行了系统的梳理和分析。
At first, this paper has analyzed customer satisfaction theory and the logistics enterprise customer satisfaction index research and systematic combs.
最后,研究不同生产水平下,供应商和顾客满意度在供应链的产品质量成本的控制中的关系,为企业在不同水平下的选择提供了理论依据。
Finally, it can provide the enterprises new methods to make the corresponding with the balances between supply companies and consumer satisfaction under different production levels,.
本文研究商店形象对顾客满意的影响机制,提出的针对性的管理建议,对商业企业通过形象完善提高顾客满意度具有一定的参考价值。
This paper research the customer satisfaction from the store image view, engenders practice value to enhancing customer satisfaction through improving store image for General Supermarket.
本文首先对顾客满意度、游客满意度、农家乐游客满意度研究及相关理论进行了回顾分析。
This paper firstly reviewed customer satisfaction, tourist satisfaction, Nongjiale tourist satisfaction and the related theory.
以成都市居民为测评对象,对公共交通顾客满意度测评进行实证研究,构建适合公共交通行业的顾客满意度测评指标体系。
By studying the empirical case of customer satisfaction measurement form Chengdu townsman, the author constructs an index system of customer satisfaction measurement for glass for public traffic.
本研究还发现,高转换成本下顾客满意度对于忠诚度的影响并不弱于低转换成本下的影响。
The result also suggests that the intensity of the impact from different switching costs differs much from each other, among which, impact from the benef…
本研究还发现,高转换成本下顾客满意度对于忠诚度的影响并不弱于低转换成本下的影响。
The result also suggests that the intensity of the impact from different switching costs differs much from each other, among which, impact from the benef…
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