以提高顾客感知质量为影响路径；
同样地，我们也不能忽视顾客感知的特性。
Similarly we should not ignore the characteristics of customers' perception.
以顾客感知为手段，改善汽车行业服务质量的认同。
Perceive it for the means with the customer, improve the approval of the service quality of automobile trade.
服务质量带有很大的主观性，是顾客感知的服务质量。
The service quality, which is apperceived by the customer, is subjective to a large degree.
高的顾客感知服务质量才有可能得到高的服务生产率。
High customer-perceived service quality can be obtained high service productivity.
英语培训；顾客感知服务质量；交互质量；服务质量差距。
English training; Customer Perceived Service quality; Interaction quality; Service quality gap.
本研究运用关键事件法探讨顾客感知的服务不公平性问题。
The study tries to discuss customers' perception of unfairness by applying critical incident technique.
顾客价值是顾客感知收益与顾客感知成本之差（或之比）。
Customer value is the difference or ratio of customer perceived benefit and customer perceived cost.
顾客感知价值通过顾客满意对顾客忠诚的正向作用不显著。
The positive indirect effect that the CPV has on the customer loyalty through customer satisfaction is statistically insignificant.
公司应该通过提高顾客感知服务质量进行更有效的服务质量管理。
The company should pass the exaltation customer feeling to know the service quality to carry on more valid of the service quality management.
在顾客感知质量不变的前提下，顾客的期望将决定最终的顾客满意度。
With the prerequisite of constant customer perception quality, customer expectation will ultimately decide customer satisfaction.
概述顾客满意和顾客感知价值等组织关键的以顾客为中心的结果，包括顾客忠诚。
Summarize your organization's KEY CUSTOMER-focused RESULTS for CUSTOMER satisfaction and CUSTOMER-perceived VALUE, including CUSTOMER loyalty.
顾客感知价值主要受顾客感知利益、顾客付出成本、顾客感知公平三要素的影响；
Third, the most important antecedents of customer perceived value(CPV) are customer perceived fairness, customer perceived benefit, customer perceived cost;
服务质量对顾客的行为意向没有直接作用，通过顾客感知价值和顾客满意间接作用。
The service quality doesn't act on the customer's behavior directly, but through the customer perceptive value and customer satisfaction indirectly ACTS on.
但目前关于顾客感知价值的识别和评价研究还不成熟，尚缺乏可具操作性的方法体系。
But till now the researches on identification and evaluation for the drivers of customer perceived value is not yet mature, and is lack of operable method system.
服务的特性决定了服务补救对于提高顾客感知服务质量、顾客满意和忠诚的重要意义。
The characteristics of service decide the importance of service recovery for the customer perceived service quality, customer satisfaction and loyalty.
本文基于对品牌理论和顾客感知价值理论的文献研究，探讨了服务产品的内容与特点。
This paper investigated the contents and characteristics of service product, basing on the literary research of brand theory and customer perceived value.
研究表明顾客感知价值、顾客满意、转换障碍、顾客信任对顾客重复购买意向都有影响。
Research shows that customers perceived value, customer satisfaction, switching barriers, customer trust all have an impact on repurchase intention.
因此，作为研究的起点，本文首先通过倒推法对顾客感知价值与竞争优势的相关性进行判别。
So, as a starting point for the research, the paper first judges the correlation between customer perceived value and competitive advantage by reversing- inference method.
移动商务服务的质量保证、顾客感知度的提高显然因其自身的特点而和其他的服务有所不同。
Obviously, mobile service's quality guarantee and customer perception increase are different from the other services because of its 'own characteristic.
顾客价值指的是顾客感知价值，即顾客的感知利益与其在获取产品或服务时的感知成本的比较。
The customer value is customer perceived value, namely the comparison between customer perceived benefits and customer perceived sacrifices.
利用统计技术对顾客感知质量和感知价格进行市场定位可以解决品牌市场定位中存在的一些问题。
Analyzing customer perceptive quality and price by statistical techniques could solve some issues in brands positioning research.
员工忠诚度对顾客满意度有间接影响，顾客感知质量对顾客满意度既有直接影响又存在间接影响；
The employees'loyalty indirectly influenced customers'satisfaction. Customers'cognitive quality had neither direct nor indirect influence on customers'satisfaction.
本文结合顾客感知服务质量衡量体系，从建立长期顾客关系的角度对这一问题进行了探索性的研究。
Combined with measurement system of perceived service quality, this paper carries on research to this problem in term of establishing long-term customer's relation.
本文以婚纱影楼的服务质量作为研究对象，从顾客感知的角度，探讨婚纱影楼的服务质量管理问题。
This paper focus on service quality of Wedding photography, from the customers perception, to study service quality management of Wedding photography studio.
本文将顾客感知价值嵌入传统的企业战略研究范式之中，阐述了顾客感知价值与企业竞争力的关系；
This paper introduces customer perceived value into the traditional strategy paradigm, analyzes the relationship between customer perceived value and competitiveness of firms.
本文将顾客感知价值嵌入传统的企业战略研究范式之中，阐述了顾客感知价值与企业竞争力的关系；
This paper introduces customer perceived value into the traditional strategy paradigm, analyzes the relationship between customer perceived value and competitiveness of firms.
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