首先,通过顾客体验价值的结构和古默森·格罗·鲁斯服务质量形成模型可知,顾客体验价值在服务质量形成中起着重要作用。
Firstly, Gronroos service quality Model and the structure of customer experience value show that customer experience value plays an important role in service quality management.
这就是团购的矛盾之处:当聚焦在价格时,你冒着破坏顾客体验的风险,而那正是协助建立企业资产和价值的要素。
That's the irony, by focusing on price you run the risk of eroding the very thing that helps build equity and value beyond price - customer experience.
在日益激烈的市场竞争中,顾客体验作为一种独特的经济提供物,在从产品、商品、服务、体验的角色转换中不断升值,成为服务性企业新的价值源泉。
As a kind of unique economy form, customer experience appreciating changes constantly from the role of products, goods, service, experience, and have become new value source of service enterprises.
饭店通过使用建筑和设计尽可能得使房间具有家的感觉,进而增加顾客体验的价值。
By making their rooms as home-like as possible, the best hotels are using architecture and design to add value to the guests' experience.
饭店通过使用建筑和设计尽可能得使房间具有家的感觉,进而增加顾客体验的价值。
By making their rooms as home-like as possible, the best hotels are using architecture and design to add value to the guests' experience.
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