从员工角度去思考酒店问题顾客的行为，意义重大。
It is important to think the problematic customers behavior by the point of employees' view.
一位专家表示，最大的问题是海滩附近的酒店、船只和海洋中的塑料垃圾。
An expert said the biggest problems were hotels by the beaches, boats, and plastic waste in the sea.
问题是，他什么时候可以到达酒店。
它的目标为一个国际连锁酒店提供增值服务，并解决他们的记账问题。
Its goal is to provide value-added services for an international hotel chain and to solve their billing problems.
“不过，他说，人们渐渐接受了他对酒店的重新阐释，现在已收到一致好评：“在最后，没什么大问题。”
" However,hesays people came around to his reinterpretation of the hotel and that he nowhasreceived consistent praise: "In the end, it was not big problem.
这可以让这家连锁酒店发现许多不同程度的问题，并且在2009年年初正式推出该网站前解决这些有关顾客关系管理的问题。
This led the hotel chain to identify multiple issues of varying severity and address these customer relationship management issues prior to launching the new site at the start of 2009.
问：关于酒店点评我有许多问题。
Q: I've been getting a lot of questions about hotel reviews.
哈维：星期五没有问题，您下榻酒店的附近就有一些非常不错的餐馆。
Harvey: Friday sounds fine. There are some great restaurants near your hotel.
但网站有一些问题，那就是在预定过程中，酒店的星级会变化。
The site has some quirks; the number of stars on the hotel we were booking changed from four to three as we went through the process.
“不过，他说，人们渐渐接受了他对酒店的重新阐释，现在已收到一致好评：“在最后，没什么大问题。”
However, hesays people came around to his reinterpretation of the hotel and that he nowhasreceived consistent praise: "In the end, it was not big problem."
然而，对TripIt和Traxos来说，最关键的问题仍然是如何让旅行者通过这些行程管理解决方案获得航班和酒店信息的详情。
However, one of the key issues for the TripIts and Traxos remains how travelers get their air and hotel booking details to the itinerary-management solution.
在这份公告发布的时候，Expedia表示正在回复来自《酒店》杂志的问题，该公司的回应如下。
At the time of this Posting, Expedia said it was working on a response to a number of questions from HOTELS. Meanwhile, the company offered this response.
告诉他们你是如何解决这个问题的——可以通过YouTube上传视频，或者在你的酒店博客上发布相关的访问。
Tell the story of how you did it -through videos posted to YouTube... or interviews published on your hotel blog.
告诉他们你是如何解决这个问题的——可以通过YouTube上传视频，或者在你的酒店博客上发布相关的访问。
Tell the story of how you did it - through videos posted to YouTube... or interviews published on your hotel blog.
他请与会者思考这一趋势是否将令酒店受益——这是酒店业需要考虑的问题。
He asked attendees to ponder whether or not this would benefit hotels — something for the industry to think about.
如果你的酒店收到负面评论，你需要有一套具体的行动方案去解决这个问题。
If your hotel has received negative reviews, you need a solid action plan to work around them.
但酒店削价出售客房、提供更大的折扣、把所有库存当作滞销库存出售则使这个问题更加严重。
Hotels have exacerbated the problem by being always on sale, by offering discount rates on discount rates, and by treating all inventory as distressed inventory.
及时地对负面的或者有问题的内容进行回复，可以让你管理好酒店的社会媒体形象。
Timely responses to negative or problematic mentions are the actions that allow you to manage your social media presence.
问：另一个读者经常提到的问题与度假酒店收费有关。
Q: Another common question I get from readers has to do with resort fees.
然而回顾近段时间，在线旅行社们对酒店的影响已不仅仅是成本问题——其实对于某些酒店来说，尤其在2009年，在线旅行社是他们得以存活的必要市场渠道。
Yet, in recent history, they have become more than that for hotels – in fact, for some hotels, particularly in 2009, OTAs were an essential marketing channel for staying alive.
从下面的表格D中，我们可发现酒店业者对待这一问题的态度是很认真的。
From Table D below, we can see that hoteliers are indeed taking this topic very seriously.
她将对最近开业的酒店消息撰写博文，与酒店CEO联络，传达读者关心的问题。
She’ll talk “Live from the Lobby, ” blogging from the latest hotel openings and will catch up with hotel CEOs, passing on reader concerns and questions.
直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通。
Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.
在订酒店旅馆前清问一下这几个问题。
Michele：当一家酒店在TripAdvisor上的评级很低时，这通常反映出该酒店存在问题——场所、人员调配、整洁度、服务，等等。
Michele: When a hotel has a poor ranking on TripAdvisor, it usually reflects problems with the property - grounds, staffing, cleanliness, service, or something else.
你们在整个欧洲只开设了9家酒店，其中有些由于执照问题还无法使用丽思卡尔顿品牌。
You only have nine hotels in Europe, some of which don't even carry the Ritz-Carlton brand due to licensing issues.
你们在整个欧洲只开设了9家酒店，其中有些由于执照问题还无法使用丽思卡尔顿品牌。
You only have nine hotels in Europe, some of which don't even carry the Ritz-Carlton brand due to licensing issues.
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