如果酒店的名称无法让人明白，那么这条标准得分为零。
If the hotel name cannot be identified than this criterion will be scored no.
如果来电为英语，但酒店的问候为当地语言的，应最低限度地保证来电者清楚酒店的名称。
If the call is made in English but the hotel greeting is in local language, the caller should at minimum clearly identify the hotel name.
对于那些网站认为在操纵评论的酒店，网站会在其名称旁注以红色警告标示。
It puts red penalty notices against the names of hotels it says are manipulating the system.
使用一个隐性的渠道是可以帮助你隐藏网上销售过程的一部分，比如掩藏酒店名称。
An opaque channel makes parts of the online sales process hidden, for example the hotel name.
该建筑物当时是酒店，其老板奉命在酒店最短的边上写一个名称。
The owner of the building, a hotel at the time, was instructed to paint a name on the shortest side of the hotel.
在首页顶部的搜索框内键入酒店、餐馆或景点的名称；
Type the name of the accommodation, restaurant or attraction in the search box at the top of the home page.
另一家不愿透露名称，但也被列入名单的伦敦酒店表示，他们在酒店被列入最肮脏酒店名单以后就开始有客人取消订单。
Another London hotelier included on the list, who asked not to be identified, said he had received cancellations since being named.
对所有的重要字眼进行检测：你的酒店名称、旧的酒店名称、你的餐厅名称以及你的经理和礼宾部的名称。
Monitor all important terms: your hotel name, any old hotel names, your restaurants, the names of your manager and concierge.
莎莎和您一起分享：酒店的中英文名称、地址、电话、宴会厅名称都要详细地通知宾客，以便他们顺利到访。
Sasa and share with you: Hotel English name, address, telephone, banquet hall name to a detailed informed the guests to visit, they successfully.
方法：问候须包括打招呼（早上好/下午好/晚上好），酒店名称，接线员的名字和提供的帮助。基本要点为问候须用现在时。
How: Greeting must include a salutation (Good Morning/Afternoon/Evening), the hotel name & the operator's name and offer of assistance. All elements must be present in the greeting.
提及酒店部门的名称可使客人确信被转到了正确的部门。
Mentioning the hotel department reassures the customer they have been transferred to the correct hotel department.
海瑞，麻烦请提供您的卡号，会员名称，还有您的酒店资料。
Henry, please provide me with your card number, member name and hotel details.
毋庸置疑出现了旅馆疲劳迹象：吃完早餐回来，我完全不记得房间号码，甚至连住的酒店名称也忘记了……SOS！
Sure sign of hotel fatigue: coming back from breakfast I completely forgot my room number AND the name of the hotel I'm staying in…SOS!
毋庸置疑出现了旅馆疲劳迹象：吃完早餐回来，我完全不记得房间号码，甚至连住的酒店名称也忘记了……SOS！
Sure sign of hotel fatigue: coming back from breakfast I completely forgot my room number AND the name of the hotel I'm staying in…SOS!
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