研究结果表明，三组研究对象在道歉策略的选择上既有相同之处，也有不同之处。
The findings indicate that there are some similarities and differences among the three groups in the selection of apology strategies.
相同之处在于几乎所有的研究对象都倾向于使用“明确表达道歉策略”及“承担责任策略”而“保证策略”的使用频率最低。
The similarities shows that the strategy of illocutionary force indicating device (IFID) and the strategy of taking on responsibility are in the most frequent use.
“我永远不会因为随着实际情况的变化而改变方法或策略而道歉，”汉克·保尔森(Hank Paulson)在放弃收购问题资产的计划时说道。
"I will never apologise for changing an approach or strategy when the facts change," said Hank Paulson when he abandoned plans to buy troubled assets.
懂得道歉的力量并有策略地使用它！
Understand the power of the apology and leverage it strategically!
你最好的策略就是真诚道歉然后绕开往前走。
Your best strategy is just to sincerely apologize and move on.
你最好的策略就是真诚道歉然后绕开往前走。
Your best strategy is just to sincerely apologize and move on.
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