文章介绍了澳洲大学图书馆在读者服务管理中引入诚信管理的内容及其做法，分析了我国诚信管理中出现的问题，并对加强诚信管理进行了探讨。
This paper discusses the phenomena of readers' breach of trust in library, and points out that the credit archives should be introduced into the service for readers to carry out the credit management.
本文假设读者在目录服务概念和管理经验方面具有中级到高级的知识水平。
It is assumed that the reader of this paper has medium to high knowledge level of directory service concepts and management experience.
读者现在可以对建立由SFM 管理的服务域涉及的所有产品进行配置。
The reader can now configure all of the products involved in setting up service domains which can be managed by SFM.
本文的目标读者是希望构建并部署跨不同平台的事务Web服务的Web服务开发人员、架构师和管理员。
It is intended for Web services developers, architects and administrators, who want to build and deploy transactional Web services across different platforms.
最后，以实例阐明面向普通用户的读者咨询、面向参考咨询馆员的专家服务和面向系统管理员的后台管理三个子系统的功能、特色和实现。
At last, it gives the details of reader reference system expert serve system, management system's the function, its features and implementation by idiographic instances.
本文主要探讨现代图书馆人本管理的内涵、则，图书馆为读者服务的人本化及内部管理的人本化。
This article mainly discuss the connotations and the principles of mordern library's humanistic management, as well as the humanism of its serving the readers and its inner management.
概述了图书馆引进先进管理系统后读者服务及工作模式发生的根本变化。
The essay describes the great changes caused by the introduction of the developed management system to the library readers and working patterns.
以组织公民行为理论为基础，探讨了OCB对图书馆读者服务及人员管理的意义。
This paper discusses the OCB 's inspiration for the library reader service and human resource management.
只有在高校图书馆形成系统的读者关系管理模式，才能实现“读者导向”服务模式的升级。
Only forming the systemic management mode of reader relation in university library could implement the updating of the reader-guided service mode.
分析了图书馆服务中读者抱怨产生的主要原因及其影响读者抱怨的因素，提出了读者抱怨的管理对策。
This paper analyzes the reasons of reader's complaint in library service and the factors influencing the reader's complaint, and advances some countermeasures for the management of reader's complaint.
图书馆管理系统是图书馆开展业务工作和读者服务工作的基础，直接影响着图书馆工作的质量与效率。
Library management system, which is the foundation of libraries 'vocational work and reader services, performs direct effects on the quality and efficiency of library work.
分析了现代图书馆人本管理的必要性和迫切性，对图书馆的读者服务及内部管理进行了探讨。
This paper analyzes the necessity and urgency of humanist management of modern library, and probes into the service for readers and the internal management of library.
做好读者服务，关键在管理服务队伍，处理好服务队伍的人际关系。
The key to do a better reader service lies on management service team, which can do a good job in treating the interpersonal relationship of service teams.
图书馆管理系统；读者服务；网络服务。
Library management system; Reader service; Internet service.
鉴于网络期刊出版的复杂性，图书馆面临着如何组织管理、描述网络期刊，更好地向读者提供服务的新任务。
Because of the complexities of online periodicals publication, libraries are facing numerous challenges and tasks to manage and describe them and to offer nice service to users.
墨尔本大学图书馆以人性化的管理理念和先进的服务设施，将读者服务工作做到细微之处。
With its humanistic management philosophy and advanced service equipments, the University of Melbourne Library serves the readers to the slightest point.
本文介绍了图书馆全面质量管理的的基本思想，并对读者服务工作实施全面质量管理的步骤和注意的问题进行了探讨。
This paper explains the main idea of Total Quality Management and discusses the procedures and problems of applying TQM to user services in libraries.
图书流通是图书馆为读者提供服务的最基本途径，其管理工作的质量直接影响着图书馆价值的实现。
Books circulation is the most basic means to provide service to readers. The quality of its management directly affects the realization of library's value.
简述了图书馆人本管理的重要性，从“管理以馆员为本，服务以读者为本”两方面探讨了图书馆的人本管理。
This paper expounds the importance library's human management, and probes into the people-based management from two aspects of the librarian-based management and the reader-based service.
对读者图书到期提醒，通过短信和邮件的方式，实现了自动预警功能，扩充了原有图书管理系统的功能，有利于提高图书馆的管理和服务水平。
A book expiry email and short message automatic warning expended the original functions of library management system, and was helpful to improve the management and service of the library.
对读者图书到期提醒，通过短信和邮件的方式，实现了自动预警功能，扩充了原有图书管理系统的功能，有利于提高图书馆的管理和服务水平。
A book expiry email and short message automatic warning expended the original functions of library management system, and was helpful to improve the management and service of the library.
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