宜家创始人英瓦尔•坎普拉德还有一点很出名,那就是他在宜家商场里用大量时间来问顾客:“今天我们给你带来了怎样的失望情绪?”
Their founder, Ingvar Kamprad, is also famous for having spent a lot of time in the store asking customers "how did we disappoint you today?"
宜家创始人英瓦尔•坎普拉德还有一点很出名,那就是他在宜家商场里用大量时间来问顾客:“今天我们给你带来了怎样的失望情绪?”
Their founder, Ingvar Kamprad, is also famous for having spent a lot of time in the store asking customers "how did we disappoint you today?"
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