仔细聆听客人投诉，维持眼神交流，无论投诉内容如何，不得流露滑稽或好笑的表情。如有必要记录下任何细节。
Listen to the guest complaints carefully, maintain eye contact, do not make funny faces or giggle no matter what the complaint, take down any details if necessary.
仔细聆听客人投诉，维持眼神交流，无论投诉内容如何，不得流露滑稽或好笑的表情。如有必要记录下任何细节。
Listen to the guest complaints carefully, maintain eye contact, do not make funny faces or giggle no matter what the complaint, take down any details if necessary.
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