在认真比较了IT服务管理领域的几种国际标准后,重点研究工ITIL(信息基础架构库)这个国际IT服务管理领域公认的最佳实践标准。
Some kinds of the international standards of ITSM are researched. Then the ITIL (Information TechnologyInfrastructure Library) which is the best practice standard in the ITSM is emphasis researched.
在认真比较了IT服务管理领域的几种国际标准后,重点研究工ITIL(信息基础架构库)这个国际IT服务管理领域公认的最佳实践标准。
Some kinds of the international standards of ITSM are researched. Then the ITIL (Information TechnologyInfrastructure Library) which is the best practice standard in the ITSM is emphasis researched.
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