规划的内容主要包括了确定客户知识管理的战略、实施的步骤及里程碑以及实施过程中的关键问题，包括切入点、团队、文化和激励等。
The project mainly covers the determination of CKM strategy, implementing procedures and milestones, as well as the major factors in these procedures such as cut-in point, team, culture and stimuli.
规划的内容主要包括了确定客户知识管理的战略、实施的步骤及里程碑以及实施过程中的关键问题，包括切入点、团队、文化和激励等。
The project mainly covers the determination of CKM strategy, implementing procedures and milestones, as well as the major factors in these procedures such as cut-in point, team, culture and stimuli.
应用推荐