提出将顾客满意度指数评测方法用于图书馆用户满意度评价工作的思路;
This paper suggests that we should use the method of measuring the customer satisfaction index to evaluate the user satisfaction in the library.
首先构建了物流信息系统用户满意度评价的指标体系,然后建立了基于AHP的用户满意度模糊综合评价模型,最后通过案例分析了模型的应用方法,同时案例表明了方法的有效性。
The paper establishes the assessment index system for user satisfaction of logistics information system and a fuzzy-AHP model. Finally, it gives out a case to show how to apply the model.
公路服务用户满意度模型是评价公路服务质量、提高公路服务水平的重要工具。
Customer satisfaction model of highway service is a very important tool to evaluate and improve service quality of highway sector.
高速公路交通管理系统用户满意度的测评研究对交通运输项目社会经济影响评价具有重要意义。
The study of measuring the customer satisfaction degree for Freeway Traffic Management System (FTMS) has important significance for the socioeconomic impact evaluation of transportation projects.
分析了图书馆用户满意度指数测评的意义、方法、指标体系和评价标准。
This paper analyzes the significance, methods, indexes system and evaluation standards of measuring and evaluating the users' satisfaction indexes for library.
建立评价集标度法和定义软件产品用户满意度问卷调查表。
Then, building evaluating class and defining a questionnaire of user satisfaction to software products.
用户满意度指数(CSI)是评价产品质量和服务质量的重要指标。
The Customer Satisfaction index (CSI) is an index to evaluate the product or service quality.
然后从用户和网站的交互过程着手,研究了用户的搜索行为,总结出用户评价网站的一些标准,提出了用户满意度的评价模型和体系结构。
Then, beginning with the interaction between users and websites, this article makes a study of users searching behaviors, summarizes some evaluating criteria, and puts forward an evaluation framework.
分析了用户满意在图书馆服务质量评价中的合理有效性,探讨影响用户满意的因素以及提高用户满意度的若干策略。
The Article analyses the reasonable validity of user satisfies in quality appraisement of library service, and discusses the influencing factors of user satisfactory and their raising strategy.
用户满意是用户对图书馆工作的评价,用户利用图书馆的效果即用户满意度。
The satisfaction of users is the evaluation of users on library work, and the level of satisfaction means the effect that the users use the library.
但是,目前国内汽车垂直网站的现状是一方面拥有着大量的用户,另一方面,用户对其满意度评价不高。
However, on the one hand, the current status of the domestic automobile vertical websites has a large number of users; on the other hand, the user evaluation of their satisfaction is not high.
根据用户的浏览行为提出了准确度偏差,用户满意度的评价公式,以用户为中心反映排序是否符合用户的需要。
According to the user's browsing behavior, accuracy of deviation and customer satisfaction evaluation of the formula is put forward and reflect the sort of user-centric meets the needs of users.
然而,用户对各网站的评价如何?网站信息资源能否满足用户需求?网站的用户满意度将成为衡量其优劣的主要标准之一。
However, how does user's evaluate the site? Can the website information resource satisfy user's needs? So its user satisfaction became a key standard for the quality.
然而,用户对各网站的评价如何?网站信息资源能否满足用户需求?网站的用户满意度将成为衡量其优劣的主要标准之一。
However, how does user's evaluate the site? Can the website information resource satisfy user's needs? So its user satisfaction became a key standard for the quality.
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