如何将顾客满意和不满意的信息用于改进?
HOW do you use CUSTOMER satisfaction and dissatisfaction information for improvement?
彭凯平还补充道,受访者在满意和不满意的选项中两极分化比较明显,且大多数人将金钱作为衡量幸福与否的重要标准,这都值得引起注意。
Peng added, the fact that the respondents clearly spilt on "content" and "discontent" calls for attention, as well as that most respondents see money as an outstanding measure of happiness.
做一些讨论、构思的交换和到处的一些小调整会在满意的客户和不满意的客户之间产生差别。
A few discussions, a few exchanges of ideas and a little tweaking here and there can make the difference between a satisfied client and one who is not!
但是用户满意度调查却反复表明用户对于大量的产品描述和产品细节以及对产品进行比较的能力都不满意。
But customer satisfaction surveys repeatedly showed dissatisfaction with the amount of product description and details and the ability to compare products.
能够使顾客满意、员工忠诚的公司能够持续地盈利;而顾客和员工都不满意的公司通常利润在不断下滑、股票价格也很低。
Profitable firms are those withsatisfied customers and loyal employees; firms with dissatisfied customers anda disgruntled workforce are more likely to have declining profits and a lowshare price.
组织如何确定顾客满意、不满意和忠诚?
HOW do you determine CUSTOMER satisfaction, dissatisfaction, and loyalty?
我们的餐厅有一些令人满意和令人不满意的事情。
Our canteen has something satisfactory and something unsatisfactory as well.
方法向护理人员发放问卷进行调查,收集、整理和归纳出最满意和最不满意的服务细节。
Method The questionnaires were sent out in nursing staff to investigate and collect the most satisfactory and most unsatisfactory particulars in nursing service.
目的找出护理细节服务中存在的不满意问题并进行改进,提高护理服务质量和患者满意度。
Objective to discover and improve the unsatisfactory problems in particular nursing service and promote the quality of nursing and patients satisfaction.
通过对员工工作满意度测评,可以明确组织管理中存在的问题,还可以作为组织和员工的一种沟通途径,让领导了解员工最满意和最不满意的方面以及组织在哪些方面最需要改进。
By employee's job satisfaction measuring, we can not only gain problems in an organization, but also we can have approach which make leader know about employee and improve problems in an organization.
结果患者家属对医护人员态度和专业技术较满意,但对住院环境和医院设施普遍不满意。
Result The attitude of medical staff and their professional skills received higher satisfaction, but the hospital environment and hospital facilities were not satisfied.
我点点头,他似乎很满意,继续说:“他也对他的生活不满意,想和什么人交换,你想吗?”
I nodded, as if satisfied he continued, "he is also discontented with his life and wishes to change lives with someone, are you willing?"
旅客对城际列车最不满意因素为出行时间和发车时间不合适,对汽车最不满意因素为主城客运站外迁和不安全。
The most unsatisfactory factors to intercity railway are travel time and departure time, to automobile are passenger flight and insecure.
旅客对城际列车最不满意因素为出行时间和发车时间不合适,对汽车最不满意因素为主城客运站外迁和不安全。
The most unsatisfactory factors to intercity railway are travel time and departure time, to automobile are passenger flight and insecure.
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