结合实际,对水利建筑企业测量顾客满意度提出一些操作建议。
Combining with the real situation, the author gives some Suggestions on measuring the degree of customers satisfaction of water conservancy construction enterprises.
结合实际,对水利建筑企业测量顾客满意度提出一些操作建议。
Combining with the real situation, the author gives some Suggestions on measuring the degree of customers' satisfaction of water conservancy construction enterprises.
确定服务属性的相对重要性是顾客满意度测量的最重要的目标之一。
Determining the relative importance of service attributes is one of the most important objectives of customer satisfaction measurement.
顾客满意度是可以测量的,其结果是一个量化的值。
The customer satisfaction index can be measured, and its effect is a quantized value.
该方法可为类似工程项目顾客满意度的测量工作提供借鉴。
The above mentioned methods can offer the references to customer's satisfaction measurement for similar projects too.
这个递归模型在理论上要先测量顾客期望、顾客对质量的感知和顾客对价值的感知,最后计算出顾客满意度。
This recursive model is used to measure customer expectation , the perception of customer for quality and value before final calculation makes customer satisfactory degree.
文章通过借鉴美国顾客满意度指数模型的组织绩效测量方法及其在公共部门的应用模式,结合我国公共部门的特点,设计出了适合我国公共部门的公众满意度测评模型与指标体系。
Based on ACSI and its application to public organizations, this paper offers a design of public satisfaction test model and index system which is appropriate for public organizations in our country.
随着市场竞争的加剧,企业逐渐意识到顾客满意的重要性,并开始建立顾客满意度测评体系,对顾客满意进行定量的测量和管理。
As market competition intensifies, enterprises come to sense the importance of customer satisfaction, and therefore they set up customer satisfaction measurement system for measurement and management.
然而现有的顾客满意度和忠诚度的测量与评价体系在餐饮业还没有得到很好的应用。
However, the existing satisfaction and loyal measurement and evaluation system has not been properly applied in the Catering Industry.
然而现有的顾客满意度和忠诚度的测量与评价体系在餐饮业还没有得到很好的应用。
However, the existing satisfaction and loyal measurement and evaluation system has not been properly applied in the Catering Industry.
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