通过简化端到端的通信流程，确保业务流程和交付的it服务之间具有更强的耦合性以及期望的服务质量(Quality of Service,QoS)。
Ensure a tighter coupling between the business processes and the delivered it services, as well as the expected QoS (Quality of service), by streamlining the end-to-end communication process.
如果这个时尚品牌提供您期望的服务质量，你会继续购买这品牌的产品。
You would continue to purchase from the fashion brand if it provides you with desired service quality.
如果这个时尚品牌提供您期望的服务质量，你会相信它。
You trust the fashion brand if it provides you with desired service quality.
SERVQUAL是一种用来测度服务质量的特定技术和方法，其核心是利用来自顾客对服务的期望和感知信息来判断服务质量。
SERVQUAL is a kind of method to estimate service quality, and its core is to judge the service quality with customers' expectation and perception about service.
你喜欢一个时尚品牌，是因为它能提供您所期望的服务质量。
You like a fashion brand because it provides you with desired service quality.
我认为监督服务质量的一个方法是获得顾客的反馈来了解公司怎样能达到客户的期望。
I think one way of monitoring the quality of service is to obtain feedback from customers to see how the business has met customer expectations.
如何探索出顾客期望是很多公司想知道的问题，并由此分析出真正能对顾客满意度造成影响的因素，是提高服务质量和顾客满意度的有效方式。
Customer expectations are explored how many companies want to know, and thus to frequent analysis of the real impact of factors is to improve the quality of services and effective surveys.
服务质量水平是由顾客对服务的期望和感知之间的差异决定的。
Service quality depends on the difference between customers' expectations and perceptions of the service.
图书馆信息服务质量评价要依据用户的知觉和用户对服务的期望，才能准确衡量服务提供者的表现。
Evaluation of library information service quality should according to the sense of users and their expectations, so that it can show the service quality of libraries.
提出了一种基于用户期望的服务质量评价方法。
This paper proposes a quality rating method for Web services, which is driven by user's QoS expectation.
服务质量差异模型认为现实的服务、感受到的服务和期望的服务之间存在差异。
In the gap model of service quality, there are gaps among the service quality that companies provide, the quality that consumers perceive and the quality that consumers expect.
提供服务质量意味着在不矛盾的基础上，满足顾客的期望与要求。
Delivering service quality means conforming to the customer's expectation on a consistent basis.
服务质量不仅取决于企业实际提供的功能质量和技术质量，而且还取决于顾客的期望与感知之间的对比。
Service quantity is not only on functional quality and technical quality which enterprises provide, but on contrast between customer expectation and customer perception as well.
游客是景区服务质量的受众和评委，其对景区服务的满意程度是由游客对景区服务质量的实际感知与期望之问的对比来决定的。
Tourists are the judges of the service quality the satisfaction degree of tourists to scenic spots depends on contrast of the actual the perception and expectation of service quality.
那种服务质量你还期望我给小费吗?。
与您期望中的服务质量相比较。
本文提出的方法、策略期望能对我国第三方物流企业提升服务质量有所帮助。
This paper hope the methods and strategies proposed have certain reference value on upgrading of service quality for logistics enterprises.
本文提出的方法、策略期望能对我国第三方物流企业提升服务质量有所帮助。
This paper hope the methods and strategies proposed have certain reference value on upgrading of service quality for logistics enterprises.
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