结合我国铁路客运实际情况,以SERVQUAL评价模型为基础,构建出铁路客运服务质量评价体系。
Based on SERVQUAL evaluation model, a service quality evaluation system of China's railway transport is constructed.
从旅客需求的角度出发,以定量分析为基础,建立一个较全面的,有针对性和易操作的铁路客运服务质量评价体系。
From the aspect of passenger needs, based on quantitative analysis, this paper sets up with pertinence a complete and practically operable quality evaluation system of railway passenger service.
本文分析了网络环境下信息服务质量评价体系的现状,研究了网络环境下信息服务质量评价体系的构建原则及其结构。
The article analyses the actuality of an evaluation system of the information service qualities about the networked environment, and researches its design principle and its structure.
本文运用SERVQUAL模型,并根据SERVQUAL模型在各个服务领域的广泛应用,构建了会展业服务质量评价体系。
This article establishes the evaluation system of the service quality of the exhibition industry based upon SERVQUAL Model and its general application in various service fields.
然而,作为衡量这种新型教学系统服务质量的核心,网络环境下的大学英语教学的评价体系还有诸多不足。
However, as the core of evaluating the service quality of this new teaching system, College English teaching Evaluation system in web context has many shortcomings.
然后从可得性、及时性、货物状况、交流性和响应性等五个方面建立了开放式的、评价零售业中供应商客户服务质量的指标体系。
Then an open evaluation system of customer service quality is established according to availability, timeliness, the condition of product, communication and responsibility.
结论科学合理的护理服务满意评价体系,可以充分了解病人需求,为持续改进服务质量提供保障。
Conclusion the requirements of patients can be thoroughly comprehended by applying the appraisal system, which ensures a persistent improvement of the quality in service.
按照本文提出的质量概念框架,作者对建立我国卫生服务质量评价指标体系进行讨论。
The author discusses the evaluation index system of health service quality in China according to the Conceptual Framework for quality of Care.
按照本文提出的质量概念框架,作者对建立我国卫生服务质量评价指标体系进行讨论。
The author discusses the evaluation index system of health service quality in China according to the Conceptual Framework for quality of Care.
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