然后基于对服务质量的新评价思想,提出实施服务补救策略是提升服务质量必然选择的策略以及服务补救策略实施的具体运作技术。
Based on those new evaluation thoughts, the tactics of service recovery that can promote service quality are put forward, and operating techniques of service recovery are also discussed.
然后基于对服务质量的新评价思想,提出实施服务补救策略是提升服务质量必然选择的策略以及服务补救策略实施的具体运作技术。
Based on those new evaluation thoughts, the tactics of service recovery that can promote service quality are put forward, and operating techniques of...
本文从人力资源管理的角度,以心理授权理论为理论基础,探讨通过对服务员进行心理授权来提高服务补救质量的策略。
The paper, from the Angle of manpower resource management and based on psychological theory, explores the remedial quality of attendants through psychological authorization.
为扭转服务失误造成的客户流失和企业利润下降的后果,服务补救便成为企业不可或缺的策略选择。
To reverse the service failure caused by customer churn, and the consequences of decline in corporate profits, service recovery has become an indispensable strategic choices.
为扭转服务失误造成的客户流失和企业利润下降的后果,服务补救便成为企业不可或缺的策略选择。
To reverse the service failure caused by customer churn, and the consequences of decline in corporate profits, service recovery has become an indispensable strategic choices.
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