服务质量各维度对服务忠诚各维度的影响机理与程度各不相同。
However, the way and degree that individual dimension of service quality affects service loyalty dimensions is not the same.
虽然在服务营销领域已经有很多关于服务忠诚的研究成果,但是涉及到物流服务的还是寥寥无几。
While there has been a lot of research on service loyalty in the field of services marketing, but it rarely relates to logistics services.
四十年间,她树立了一个忠诚服务的光辉榜样。
She has set a shining example of loyal service over four decades.
她为公司忠诚服务了40年,因而获得奖赏。
She was rewarded for her 40 years' faithful service with the company.
为什么服务一个高度忠诚的顾客的成本原则上与服务其他类型的回头客的成本是不同的,这一点完全不清楚。
It is not at all clear why the costs of serving a highly loyal customer should in principle be different from those of serving any other type of repeat customer.
店员现在可提供忠诚客户所应得的服务(如免费鉴定),并基于此概要(如生日即将到来或周年纪念)建议购买新礼品。
The store clerk can now provide services earned by a loyal customer, such as free appraisals, and can suggest new gift purchases based on the profile, such as upcoming birthdays or anniversaries.
他运作着一个令人生畏的选举机器提供财政和竞选管理服务以换取议员们的忠诚。
Running a formidable electoral machine, he provides finance and campaign management in return for the loyalty of members of parliament.
大大小小的公司都在持续更新产品和服务,提升售后服务质量,修订客户忠诚度方案。
Firms of all sizes continue revamping their product and service offerings, honing their customer service skills, and revising their loyalty programs.
这对于建立忠诚度来说至关重要,没有什么比曾体验过最佳服务的客户觉得失望更加糟糕的事情。
This is crucial for building loyalty, and there is nothing worse than letting a customer down after they have a good experience.
当做的好的时候,自助服务甚至能增加客户忠诚度。
When done well, self-service can even increase customer loyalty.
这很重要,因为软件即服务模型依赖于忠诚度,基于顾客看到你每月收费不会退缩的主意。
This matters because the software-as-a-service (SaaS) model depends on loyalty, on the idea that customers won't flinch when they see your monthly charge.
她还发现,甚至那些最热衷于服务祖国的热血青年的忠诚也受到了考验。
Even those keenest on working for the nation may find their loyalty tested, she notes.
每晚睡觉前下意识地对自己灌输一个完全健康的理念,那么,你的潜意识会忠诚地为你服务,顺从的你的那个理念。
Lull yourself to sleep every night with the idea of perfect health, and your subconscious, being your faithful servant, will obey you.
所有大大小小的公司持续修改他们的产品和提供的服务,磨砺他们的顾客服务技巧并再修正他们的忠诚度计划。
Firms of all sizes continue revamping their product and service offerings, honing their customer service skills, and revising their loyalty programs.
价值增加策略通过为顾客提供核心产品之外的服务来提高消费者忠诚度;
Valued added strategiesincrease loyalty by providing customers with more than just the core product; for example, for hotels, offering more than just a place to sleep.
西南航空公司、Zappos、万豪酒店、亚马逊等公司在客户服务方面获得良好的口碑,客户对产品忠诚认可,进而能获取长久的利润,也赢得了市场的份额。
Companies that score high on the customer service scoreboard, such as Southwest Airlines, Zappos, Marriott and Amazon.com, earn customer loyalty that translates into long-term profits and stock gains.
因此,Nordstrom借由提供一流的商品质量、选择性与服务来经营——这三者维持着购物者的忠诚度。
Thus Nordstrom can build upon providing superb Quality, Selection and service-three of the top reasons that sustain shopper loyalty.
然而,这些同样的公司也在企图通过提高客户的忠诚度和满意度来得到新的或额外的业务,如提交更好的个性化服务。
Yet, these same firms are also trying to drive new or additional business by increasing customer loyalty and satisfaction through better personalization and service delivery.
无论是一个17世纪的剑客服务于当地军阀,或是一个21世纪的涡轮工程师,日本养成了一种强烈的忠诚和责任意识。
Whether a 17th-century swordsman in the service of a local warlord or a 21st-century turbine engineer, Japanese are brought up with a strong sense of fealty and duty.
我仅仅是要关掉一个计算机服务器,而不是舍弃一个生命或者向即将逝去的忠诚宠物道别。
It was only a computer server I was shutting down, not pulling the plug on a life or saying goodbye to faithful pet.
企业通过与客户一起解决服务问题来有效处理退货,实际上会提高客户对他们企业的忠诚度。
Companies that handle returns effectively-by working with customers to resolve service issues-can actually improve a customer's loyalty to their firm.
尽管经常被称作“忠诚卡”,但是零售商和服务商对消费者发行的积分卡不是用来赢得消费者永恒忠诚的。
ALTHOUGH they are often called "loyalty" CARDS, the rewards CARDS that many retailers and service companies issue to shoppers are not about winning their undying allegiance.
商家已开始通过发送赠品和提升服务来提高顾客忠诚度,不过往往徒劳无功。
Stores hoping to increase loyalty are starting to promote giveaways and improve service, but often in vain.
我的回答显示出,我有忠诚服务于高盛的勇气和决心,至少能在两年辛苦的分析师项目期间如此。
My answer showed that I had the drive and grit to serve Goldman Sachs faithfully - at least for the length of the two-year dogsbody analyst program.
酒店评论不但给酒店提供了改进服务的机会,还可以从中发现改进服务、增加客人的满意度和忠诚度的机会,甚至能因此减少运营成本。
Guest reviews not only offer hotels a chance for service recovery, they also can uncover opportunities for improvement, driving satisfaction and loyalty, and even reduce operating costs.
无论是在战争时期还是在和平时期,我们的退伍军人一直在艰难的困境中以勇气和荣誉为国服务,表现出对美国和美国人民毫不动摇的忠诚。
In times of war and peace alike, our veterans have served with courage and distinction in the face of tremendous adversity, demonstrating an unfaltering commitment to America and our people.
格列佛先生是该银行前明星交易员,已经忠诚的服务了汇丰31年。
Mr Gulliver is a former star trader who has been loyal to the bank for 31 years.
决定消费者品牌忠诚度的关键往往是售后服务。
Frequently the after-sale services is the key which decide the brand loyalty for the customers.
决定消费者品牌忠诚度的关键往往是售后服务。
Frequently the after-sale services is the key which decide the brand loyalty for the customers.
应用推荐