数字参考咨询服务是数字图书馆的核心业务之一。
Digital reference service is one of the kernel business of digital libraries.
中小型公共图书馆开展数字参考咨询已势在必行。
It's imperative for small and medium-sized public libraries to carry out online Digital Reference Service (DRS).
数字参考咨询服务是一种面向用户的信息集成服务。
The paper points out that: Digital Reference Service (DRS) is a kind of information integration service facing users.
数字参考咨询已成为第二代数字图书馆不可缺少的一部分。
Digital reference service (DRS) has become the integral part of the second generation digital library.
数字参考咨询服务系统是网络环境下图书馆建设的核心内容。
Digital reference service system is the core content of library construction under network environment.
本文回顾了数字参考咨询服务的产生演变，分析了其主要特点。
This paper first reviews the transformation of the digital reference counseling service and analyzes its main features.
复合图书馆的参考咨询服务是传统参考咨询服务与数字参考咨询服务的整合。
The reference service of hybrid library is the combination of traditional reference service and digital reference service.
本文分析和探讨了目前国内图书馆开展数字参考咨询服务的指导思想和服务方式。
This article discusses and analyses the leading principles to develop the digital reference service and the service styles in current domestic libraries.
用户是数字参考咨询服务的核心，满足用户需求是数字参考咨询服务的出发点和落脚点。
User is the core of digital reference service, meeting user's need is the starting point and purpose of digital reference service.
数字参考咨询服务与传统的参考咨询服务相比，其服务模式和方法等都有了深刻的变化。
Compared to the traditional reference service, the model and methods of RDS have changed profoundly.
网络参考源是进行数字参考咨询工作的基础，要对其合理使用，必须进行有效的选择与开发。
The network reference resource is the based of digital reference. We have to select and develop it before we use it.
数字参考咨询服务提供了良好的技术平台，也大大拓展了图书馆与用户互动的空间和互动的方式。
Digital reference service provided a good platform, also greatly expanded the library and user interaction space and interactive way.
对数字参考咨询服务用户进行研究可以丰富数字参考咨询服务研究的内容体系，增加服务的价值。
The research on user can enrich content system of the digital reference service research, explement the research gap in our country.
本文详细地论述了高校图书馆开展数字参考咨询服务存在的主要问题，并提出了相应的建议与对策。
The article discuses the problems on digital reference service in the academic libraries, and presents corresponding Suggestions and countermeasures.
介绍了数字参考咨询和数据挖掘，论述了基于挖掘技术的数字参考咨询系统设计框图及数据库结构设计。
This paper introduces digital reference service and data mining, and expounds the design flowchart of digital reference service system based on data mining and the design of database structure.
数字参考咨询服务互动管理是借助其良好的技术平台，大大拓展了咨询馆员与用户互动的空间和互动的方式。
Interactive management is a new concept. Digital reference service provided a good platform and expanded interaction space and interactive way for the library and users.
文章着重论述了数字参考咨询服务中对用户分析的问题，并简要介绍了东莞图书馆参考咨询服务工作开展的情况。
The article explains emphatically user analysis in digital consultation service and introduces briefly the digital consultation service of Dongguan Library.
初步探讨了数字参考咨询的标准规范体系，分为业务应用标准、业务操作规范和通用基础标准三个部分进行介绍和论述。
The paper discusses the standards and guidelines of digital reference. It introduces mainly three issues, which are the operation application standards, operation guidelines and general standards.
本文从数字参考咨询服务的特点和服务质量标准两方面进行全面阐述，最后对加强数字参考咨询服务提出一些建设性的建议。
Here the author also expounds in all-round way the features and service standard of digital consulting service and makes some constructive Suggestions to strengthen digital consulting service.
济南市图书馆的数字参考咨询服务经历了从电子邮件、网络表单到加入广东省立中山图书馆联合参考咨询服务网的服务方式。
The DRS mode of Jinan Library has experienced email, network form, and participation into the Collaborative Digital Reference Services Network of Sun Yat-sen Library of Guangdong Province.
数字参考咨询服务作为数字图书馆的一个重要组成部分，体现现代图书馆服务能力与水平的重要标志，成为数字图书馆服务的亮点。
DRS, as an important part of the digital library, represent the level and ability of services in modern libraries and become the brightness of the digital library.
目前国内大多数数字参考咨询服务系统的功能还不尽完善，有些系统没有实时咨询模块，有些系统则缺乏完整的常见问题库或没有专家调度。
Functions of most domestic DRS systems are not perfectly developed at present. Some DRS systems have no real-time module, lack of well-developed FAQ database or short of expert-dispatched.
本文主要描述团队在数字参考咨询中的应用和团队效能的影响因素，以及基于数字参考咨询团队效能影响因素问卷调查方案设计的原则、方法和步骤。
The paper mainly describes the roles of virtual team in digital reference and the influential factors of team's efficiency, and designs a questionnaire based on the factors.
从咨询接谈的定义和重要性以及传统参考咨询和数字参考咨询服务中咨询接谈应注意的技巧等方面对其进行了论述，以有助于咨询官员提高咨询服务的质量和效率。
In this paper, I have set forth the importance, the definition and skills of reference interview, which is in order to enhance the quality and efficiency of reference service.
数字图书馆中虚拟参考咨询服务通常采用三种模式。
Virtual reference service usually adopts three models in digital library.
在医院数字图书馆中，信息参考咨询是一项重要的服务内容。
In digital library of hospital, information conference consultation is an important serving content.
高职高专院校图书馆同样面临着数字化参考咨询服务的探索与实践。
High vocational institute and college also face the research and practice for digitalized reference and consulting services.
本文所述高校虚拟参考咨询系统是一项新兴的数字图书馆业务。
Academic Virtual Reference Service System is a rising digital library operation.
现代通讯技术、计算机技术、网络技术和多媒体技术的迅猛发展，促使图书馆数字化参考咨询服务应运而生。
The fast development of the technology in modern communication, computer, network and multimedia bring library digitalized reference and consulting services into being.
文章论述了高校图书馆数字化参考咨询服务特色化的重要性，以及如何开展特色服务的一些问题。
This paper discusses the importance of personalized service of digital reference in university libraries, and analyzes how to develop the personalized service.
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