举例说，在美国西南航空公司 (Southwest Airlines)，管理者需训练行李处和登机口的员工，帮助他们掌握飞机晚点或其他应急事件发生时的处理方法。
Southwest Airlines' (LUV) managers, for example, train baggage and gate staff to know exactly what to do if planes are late or other problems arise.
举例说，在美国西南航空公司 (Southwest Airlines)，管理者需训练行李处和登机口的员工，帮助他们掌握飞机晚点或其他应急事件发生时的处理方法。
Southwest Airlines' (LUV) managers, for example, train baggage and gate staff to know exactly what to do if planes are late or other problems arise.
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