目的探讨利用分诊排队系统来优化门诊就医流程。
Objective Discuss the use of queuing system at out-patient treatment system to optimization process.
目的：为了优化患者的就医流程，提高医护人员的工作效率和医疗服务质量。
Objective in order to optimize patient's medical treatment processes, and to improve the working efficiency of health care professionals and the quality of medical services.
方法从患者、医生和管理者的角度分析了分诊排队系统对于优化门诊就医流程的重要性。
Methods Analyze the importance of the queuing system for attendance at out-patient treatment process optimization from the patients, doctors and managers view.
结论：医院应强化职能意识、优化就医流程、提高服务质量和技术水平、规范医疗行为、改善医疗环境。
Conclusion: Strengthen awareness of function, optimize medical stream, advance medical technique level and quality of service, regulate medical service and improve medical condition in hospital.
目的实现IC卡的电子身份证和电子货币功能，优化病人就医流程，提供方便、快捷的信息查询。方法依托医院信息系统；利用IC卡；
Objective To apply IC as digital identity and electronic cash card in hospital in order to optimize the medical circuit and to offer more convenient shortcut for patients to require information.
如有需要：陪同就医，公告并按照流程发布报告。
In case of need: escort to hospital, declaration, issue the report according procedures.
在服务质量方面目前主要考虑改善服务态度，而对改进服务流程、方便病人就医等重视不够。
The main consider in raising service quantity is improving the service attitude, but not enough towards improving the service process or for patients 'convenience.
方法结合病人就医、治疗过程的实际情况，实施有形展示策略，将门诊病人就医过程和规范的临床护理行为制定成流程图。
Method Our hospital combined the process of being hospitalized with standard nursing regulation into several flow charts, so that can exhibit to patients and nursing by a visual means.
方法结合病人就医、治疗过程的实际情况，实施有形展示策略，将门诊病人就医过程和规范的临床护理行为制定成流程图。
Method Our hospital combined the process of being hospitalized with standard nursing regulation into several flow charts, so that can exhibit to patients and nursing by a visual means.
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