例如，我们不断地去学习关于顾客关系和顾客—管理人员之间的关系——特别是如何创造一个完美的客户体验。
For example, we continue to learn about customer relationships and customer-management processes-especially about how to create the perfect customer experience.
但你若想要在现有客户基础上提高销量，或者想要深入了解每一个顾客，那你就应该使用一个真正的客户关系管理产品或同类服务。
But if you want to increase sales to your current customers and know everything you can about each customer, you should use a true CRM product or service.
客户关系管理，挖掘精度数据，在许多方面更贴近消费者的需求，想顾客所想。
Depth of customer relationship management, mining precision data, in many ways closer to consumer demand, to fit the users would like.
譬如，一个销售助理职责可能是给潜在的顾客打电话并记录在在客户关系管理系统中。
For example, a sales associate may have duties of making outbound calls to prospective customers and documenting activity in their customer relationship management system.
而赢得顾客是企业在现代竞争中取胜的关键，因此，客户关系管理——CRM是其中的重要组成部分。
But win shopper is the key that the business wins victory in the modern rivalry, therefore, the client's relation manages-the CRM is an important constitution fraction among them.
客户关系管理最基本的问题是量化顾客终身价值。
The key point of customer relationship management is how to quantify customer lifetime value (CLV).
向顾客学习，从客户那里得到更有价值的知识——隐性客户知识，成为企业客户关系管理的新趋势。
Learning from customer, acquiring more valuable knowledge - "Tacit customer knowledge" from customer has become the new tendency of CRM.
业务流程再造是以客户需求为导向的再造，随着顾客关系管理的兴起，顾客关系管理的思想和方法也被用于流程再造，本文对这些方法作了介绍。
BPR is oriented by client's demand. With the rising of CRM, the thoughts and methods of it are used in BPR. The thesis also introduces them.
本文所要研究的是基于顾客价值的客户关系管理。
This paper was a study on the Customer Relationship Management based on the Customer Value.
本文所要研究的是基于顾客价值的客户关系管理。
This paper was a study on the Customer Relationship Management based on the Customer Value.
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