关键事件包含在信任中，转换成本和感知替代不是客户关系驱动因素的构成部分。

Critical events is contained in trust, switch cost and perceived substitution are not in the structure of customer relationship drivers.

youdao

关键事件包含在信任中，转换成本和感知替代不是客户关系驱动因素的构成部分。

Critical events is contained in trust, switch cost and perceived substitution are not in the structure of customer relationship drivers.

youdao