分析的一部分是理解客户如何思考，理解，和组织它们的问题。
Part of the analysis is to understand how the client thinks of, understands, and organizes their issues.
作为咨询师，我们必须首先认可客户工作的方法、客户如何思考，他们如何描述他们的问题。
As mentors, we have to first acknowledge the ways our clients work, how they think, how they describe their problems.
在客户放松自然的时候观察并与它们接触，了解他们如何思考、感受、行动？
Observing and connecting with consumers in their natural environments to learn how they think, feel, and act.
不论那个工程师在他思考如何建构这些东西之前，他必需深入考虑来自客户的经验看法。
Before any engineer thinks about how to build these things, someone has to consider the ideas' merits from the customer experience perspective.
第3条准则乐于思考，让产品更贴近客户1。了解并满足客户的需求2。思考如何让产品更贴近客户。
Happy thought, so that products closer to customers 1. To understand and meet customer requirements 2. Thinking about how to make products more close to customers.
第3条准则乐于思考，让产品更贴近客户1。了解并满足客户的需求2。思考如何让产品更贴近客户。
Happy thought, so that products closer to customers 1. To understand and meet customer requirements 2. Thinking about how to make products more close to customers.
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