途易旅游英国公司客户关系管理总经理Jeremy Gidley表示，创建MyThomson网站目的是为客户提供实用的功能，并提高他们在度假之前的兴奋感觉。
Jeremy Gidley, CRM general manager, TUI Travel UK said MyThomson had been created to offer customers something useful as well as help build up pre holiday excitement.
研究表明，一般来说，关键客户经理会在管理关键客户关系与确保对客户的行动和响应能力这两方面付出了适当的努力。
This research showed that in general key account managers spent appropriate effort in two areas — managing key account relationships and ensuring action and responsiveness to customers.
协助客户关系经理处理投诉文件，投诉分析报告，并向管理层做好汇报及给予分析可解决方案的建议。
Assist CRM Manager in compiling customer complaints files, providing analysis and reports, reporting to DM managements and providing advises or proposals to solve the case.
客户服务经理负责规划、管理和检验客户服务、售后服务和维护良好的客户关系。
Plans, administers and reviews customer services and after-sales services, and maintains sound customer relations.
牡丽雅度假酒店紧随这个充满活力岛屿的变化，引领潮流，为游客奉上小岛最优的服务。 牡丽雅酒店的管理团队关注每位游客的期望与建议，酒店内有一位客户关系经理以满足您的每项需求。
Le Murraya's management team is responsive to the wishes and suggestions of each and every guest, and has appointed a Guest Relations Officer at the hotel to cater for your every need.
牡丽雅度假酒店紧随这个充满活力岛屿的变化，引领潮流，为游客奉上小岛最优的服务。 牡丽雅酒店的管理团队关注每位游客的期望与建议，酒店内有一位客户关系经理以满足您的每项需求。
Le Murraya's management team is responsive to the wishes and suggestions of each and every guest, and has appointed a Guest Relations Officer at the hotel to cater for your every need.
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