客户关系管理(CRM)是选择和管理最有价值客户关系的一种商业策略。
Customer Relationship Management (CRM) is a business strategy to select and manage customers to optimize long-term value.
客户关系管理(CRM)是以客户为中心，旨在改善企业与客户关系的新型营销管理模式，品牌价值被作为客户关系管理的最高目标。
Customer relation Management (CRM) is a customer-centered marketing model designed to improve the relationship between businesses and customers with brand value as its ultimate end.
价值研究是客户关系管理研究中基础而关键的问题。
The value research is the basic and Key problem in the customer relationship management.
客户关系管理最基本的问题是量化顾客终身价值。
The key point of customer relationship management is how to quantify customer lifetime value (CLV).
因此客户关系管理的首要关键就是对客户的价值进行评估。
For effective relationship management, it is important to gather information on customer value.
客户关系管理的核心是客户价值。
The core of customer Relationship Management is customer value.
客户价值的评价是客户关系管理的一项重要工作。
The evaluation of customer value is an important job of customer Relationship Management (CRM).
本文所要研究的是基于顾客价值的客户关系管理。
This paper was a study on the Customer Relationship Management based on the Customer Value.
本论文从客户关系价值对企业财务管理的重要意义入手，首先详细分析了影响客户关系价值测定的财务因素和非财务因素。
The article first gives the significance of the customer relationship value to financial management, and detailed analyzes the financial and other factors which affect evaluating the value.
客户关系管理(CRM)，是在网络经济时代提升企业竞争能力，实现并提高企业价值的必然要求。
Customer Relationship Management (CRM) is quite necessary in Internet era to help enterprises heighten competitive capability and fulfill enterprises value.
客户关系管理；知识管理；客户价值；客户生命周期。
Customer Relationship Management; Knowledge Management; Customer Value; Customer life cycle.
向顾客学习，从客户那里得到更有价值的知识——隐性客户知识，成为企业客户关系管理的新趋势。
Learning from customer, acquiring more valuable knowledge - "Tacit customer knowledge" from customer has become the new tendency of CRM.
对我国移动通信企业从事客户关系管理人员提供一定的借鉴作用，具有一定的参考价值。
To our country move correspondence business enterprise to be engaged in customer to relate to a manager to provide to certainly draw lessons from a function, have certain of make reference to value.
本文的研究旨在探讨一套适合与核心客户关系管理的客户价值评价方法，并着眼于企业应用需要，总结出一套行之有效的核心客户关系管理方法和实施手段。
This dissertation aims to build a model of customer value evaluation which is fit to the KCRM, and summarize a series of measures by thinking the enterprise's actual needs.
本文主要是研究烟草商业企业在这种特殊的行业背景下，如何开展客户价值研究和客户关系管理，提高企业竞争力。
This thesis mainly studies in the special background of the tobacco business, how the companies in this business develop their study of customer value and promote themselves in the competition.
但就目前的酒店客户关系管理研究，焦点主要集中在酒店如何提升客户感知价值。
The present focal point of hotel's customer relationship management is how hotels enhance customer perceived value.
随着知识在客户关系管理中的作用越来越显著，知识因素也成为影响客户价值大小的主要因素。
With the increasing of knowledge's effect in customer relationship management, knowledge will become important factor for evaluating customer value.
对客户价值的计算是有效实施客户关系管理的基础，许多学者在客户生命周期价值方面进行过深入研究。
The calculation of customer's value is the foundation of effectively implementing customer relationship management. A lot of scholars have further study in customer lifetime value.
而企业进行客户关系管理的最终目的，是实现客户让渡价值和企业价值同时达到最大化。
Moreover, final purpose of the customer relationship management is to maximize the customer value and the enterprise value simultaneously.
客户关系管理；客户忠诚；客户满意；客户让渡价值。
CRM; customer loyalty; customer satisfaction; customer delivered value.
一方面，它强化和巩固了以“客户需求”为中心的营销理念，增强了关键客户价值管理在客户关系管理中的地位；
One side, it will strengthen and solidify the core status of the customers' requirements and increase the status of key customer value management in customer relationships management;
因此，本文对基于客户价值评估的供电企业的客户关系管理展开了深入研究。
Therefore, the power supply enterprise's customer relations management which appraised based on the customer value has launched thorough research in this article.
客户是公司最宝贵的资源，为了更好的发掘老客户的价值，并开发更多新客户，XX公司决定实施客户关系管理系统。
Customers are the most valuable resource, in order to better explore the value of customers, and develop more new customers, XX company decided to implement customer relationship management system.
在现代企业的客户关系管理工作中，随着对客户价值的认识逐渐深入，企业对客户流失问题的分析占据着越来越重要的地位。
Among all CRM activities in modern enterprises, customer churn analysis plays a more and more important role, as customer value is more recognized by the enterprises.
核心功能是客户关系管理，维护客户的生命价值。
The core function is the customer relationship management, maintain the customer's life value.
请参见附录，查看通信驱动的客户关系管理的例子，其中这样的功能的零售价值将近800美元客户端；
See the appendix for a communications-enabled customer relationship management example where the retail value of such a feature is nearly US$800 per seat;
请参见附录，查看通信驱动的客户关系管理的例子，其中这样的功能的零售价值将近800美元客户端；
See the appendix for a communications-enabled customer relationship management example where the retail value of such a feature is nearly US$800 per seat;
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