客户关系价值是指企业为获得某一客户的实际价值所付出的成本。
Customers relation means the costs paid by enterprises to obtain the actual value of a customer.
客户关系价值作为企业的一项重要的无形资产，其重要性已经受到广泛的关注。
The customer relationship value as an important intangible assets, has been attentive broadly by enterprises.
目前，移动通信业有关客户关系价值的研究还不是很多，尤其是客户关系价值的评估模型。
There is a few researches about the customer relationship value now, especially the measurement model of the customer relationship value.
可以肯定的是，客户关系价值定义的确定及其评估需要全面分析影响客户关系的一系列指标，是一项相当复杂的技术。
It is certain that the customer relation, value evaluation needs a series of standards system to analyze comprehensively, which is a complex technology.
本论文从客户关系价值对企业财务管理的重要意义入手，首先详细分析了影响客户关系价值测定的财务因素和非财务因素。
The article first gives the significance of the customer relationship value to financial management, and detailed analyzes the financial and other factors which affect evaluating the value.
但是现实中，由于客户关系的复杂性和不确定性，很难准确计算客户生命周期价值。
In reality, it is difficult to make accurate calculations of customer lifetime value due to the complexity of and uncertainty surrounding customer relationships.
银行如何通过经营业务来维持客户关系、增强运营绩效及增加股东价值。
How Banks manage their business so as to maintain customer relationships, improve operational efficiency and add shareholder value.
上周我读了一本书，让我重新思考销售员和顾客之间的关系，以及客户关系的价值及其影响力。
This past week I read a new book that got me thinking about the value and impact of the relationships we have with our customers.
客户能在最佳时机收到极具关联性的讯息，允许您个性化客户体验，并提升客户关系给企业带来的价值。
Messages of high relevance reach customers at the most opportune moments, allowing you to personalize the customer experience and increase the value of the relationship to the business.
客户关系管理(CRM)是选择和管理最有价值客户关系的一种商业策略。
Customer Relationship Management (CRM) is a business strategy to select and manage customers to optimize long-term value.
客户关系管理(CRM)是以客户为中心，旨在改善企业与客户关系的新型营销管理模式，品牌价值被作为客户关系管理的最高目标。
Customer relation Management (CRM) is a customer-centered marketing model designed to improve the relationship between businesses and customers with brand value as its ultimate end.
价值研究是客户关系管理研究中基础而关键的问题。
The value research is the basic and Key problem in the customer relationship management.
客户关系管理最基本的问题是量化顾客终身价值。
The key point of customer relationship management is how to quantify customer lifetime value (CLV).
销售价值，将在客户关系中得到的更多地交还客户，会形成信任的良性循环，并带来更多业务。
Selling value and providing more back to your customers than you receive out of the relationship creates a virtuous cycle of trust and more business.
经营战略：提升品牌价值、强化客户关系、深度拓展市场、特色专业营销。
Business strategy: to enhance brand value, strengthen customer relationships, depth and expand the market, characteristics of professional marketing.
客户关系管理的核心是客户价值。
The core of customer Relationship Management is customer value.
客户价值的评价是客户关系管理的一项重要工作。
The evaluation of customer value is an important job of customer Relationship Management (CRM).
本文所要研究的是基于顾客价值的客户关系管理。
This paper was a study on the Customer Relationship Management based on the Customer Value.
因此客户关系管理的首要关键就是对客户的价值进行评估。
For effective relationship management, it is important to gather information on customer value.
客户关系管理；知识管理；客户价值；客户生命周期。
Customer Relationship Management; Knowledge Management; Customer Value; Customer life cycle.
他们还不断评价客户关系的动态和运动性能，以优化客户资产和股东价值的驱动器。
They also continuously evaluate customer relationship dynamics and campaign performance to optimize customer equity and drive shareholder value.
价值诉求则是建立长期客户关系，提高客户忠诚度的客户关系提升阶段的核心要素。
Value appeal is the key factor at the stage of enhancement to establish long-term customer relationship and heighten the loyalty of customer.
客户关系管理(CRM)，是在网络经济时代提升企业竞争能力，实现并提高企业价值的必然要求。
Customer Relationship Management (CRM) is quite necessary in Internet era to help enterprises heighten competitive capability and fulfill enterprises value.
同时指出，即使是经济价值评估法也有缺陷，客户关系的总价值应包括经济价值和很难用经济指标衡量的关系利益。
However, even economic value has a shortcoming: calculation of the total value of the customer should include relationship benefits as well as economic value.
对客户价值的计算是有效实施客户关系管理的基础，许多学者在客户生命周期价值方面进行过深入研究。
The calculation of customer's value is the foundation of effectively implementing customer relationship management. A lot of scholars have further study in customer lifetime value.
向顾客学习，从客户那里得到更有价值的知识——隐性客户知识，成为企业客户关系管理的新趋势。
Learning from customer, acquiring more valuable knowledge - "Tacit customer knowledge" from customer has become the new tendency of CRM.
客户关系管理；客户忠诚；客户满意；客户让渡价值。
CRM; customer loyalty; customer satisfaction; customer delivered value.
本文的研究旨在探讨一套适合与核心客户关系管理的客户价值评价方法，并着眼于企业应用需要，总结出一套行之有效的核心客户关系管理方法和实施手段。
This dissertation aims to build a model of customer value evaluation which is fit to the KCRM, and summarize a series of measures by thinking the enterprise's actual needs.
本文的研究旨在探讨一套适合与核心客户关系管理的客户价值评价方法，并着眼于企业应用需要，总结出一套行之有效的核心客户关系管理方法和实施手段。
This dissertation aims to build a model of customer value evaluation which is fit to the KCRM, and summarize a series of measures by thinking the enterprise's actual needs.
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