前台主管直接负责处理电话查询，将抵达客人的资料和有关信息输入电脑系统中。
The Reception Supervisor is directly responsible for handling telephone inquiries, guest arrivals and the subsequent input into the computer system.
尽可能多地收集客人的信息资料。
向客人提供本市的有关资料。
最终还是要到酒店的评级系统里查询，它有全部的资料提供给客人参考。
DC:Ultimately it comes down to a rating system's guidelines as well as the overall preferences of the guest.
你必须为打电话的人，客人和饭店其他部门的员工提供全面的和正确的信息资料。
You should strive to provide the most comprehensive and accurate information, to telephone callers, guests and other staff and Departments of the Hotel.
处理客人的需求提供相关资料协调相关部门以协助完成客人的要求。
Handles guests' requests independently by supplying information, contacting concerned departments to assist in guests' requests and needs.
必须为电话来访者，客人和酒店其他部门的员工提供全面的和正确的信息资料。
Should strive to provide the most comprehensive and accurate information, to telephone callers, guests and other staff and Departments of the Hotel.
通过客人资料，建立良好的客户关系， 如果可能，称呼客人名字，通知客人有关活动和酒店耐促销的东西。
Establish good guest contact by setting up guest history cards, greet guests by name whenpossible, infrom regular guests about activities and promotion in the Hotel.
根据客人要求为客户订单协调和准备包装资料的文件制作，核对和确认。
Prepare and coordinate the creation and validation of packaging materials for client orders according to requirements.
先进的数据、资料将会衡量出产品和服务的质量。同时也直接关系到客人对酒店的满意程度和是否会再次光临。
This advanced database will measure and track key product and service attributes directly related to guest satisfaction and guest retention at your hotel.
不好意思，我们这里没有这个客人的登记资料。
不好意思，我们这里没有这个客人的登记资料。
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