设计了四川移动用户满意度调查模型和抽样方法。
Designed the investigation model for SMCC customers' satisfaction, and the sample method and sample frame.
论文研究的对象是四川移动客服质检管理系统，它是客户服务中心客服系统中的一个子系统，该系统引入了工作流技术。
The paper focuses on the Quality Management System of Sichuan Mobile. It is a subsystem of Customer Service System, the system introduces the technology of workflow.
目前备受瞩目的中国移动四川分公司受贿案又有了一些进展。 一名移动客服部高管涉嫌设备采购受贿，因而接受调查。
Some developments now on the high-profile bribery case at China Mobile's Sichuan branch.
四川作为一个农业大省，农村人口占总人口的80%，农村移动市场巨大。
Sichuan as a big agricultural province, the rural population accounts for 80% of the total population, the potential of rural market is huge.
本文将对这些问题进行分析，为四川省移动通信公司提供适当的市场竞争战略对策，寻找潜在的利润增长点。
This paper will focus on analysis and probing into these problems in order to provide reference to the strategy for SCMCC to make underlying margin.
本文将对这些问题进行分析，为四川省移动通信公司提供适当的市场竞争战略对策，寻找潜在的利润增长点。
This paper will focus on analysis and probing into these problems in order to provide reference to the strategy for SCMCC to make underlying margin.
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