解决这个问题共有两种方法，第一种方法就是关闭呼叫等待功能。
There are two solutions to this, the obvious one being to turn off call waiting.
本课题就是针对呼叫中心的重试、反馈、顾客不耐烦等待这些问题，试图建立模型加以分析，以使对呼叫中心的性能分析更准确、更能应用于实践。
On the light of retrial, feedback and impatience in a call center, this paper tries to study these trait based on queue pattern, and make the analysis be more accurate, more useful.
本课题就是针对呼叫中心的重试、反馈、顾客不耐烦等待这些问题，试图建立模型加以分析，以使对呼叫中心的性能分析更准确、更能应用于实践。
On the light of retrial, feedback and impatience in a call center, this paper tries to study these trait based on queue pattern, and make the analysis be more accurate, more useful.
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