例如,业务分析师可以通过创建一个分析流,从客户电子邮件或呼叫中心报告中提取出结构化信息。
For example, a business analyst might create an analytics flow to extract structured information from customer e-mail or call center reports.
改进早期警报系统的质量:内部问题报告、客户电子邮件或呼叫中心谈话记录可以提供关于产品问题的重要信息。
Improve the quality of early warning systems: Internal problem reports, customer E-mail, or call center transcripts can yield important information about emerging product problems.
设置将内向和外向呼叫信息存储在服务器数据库中,能够生成功能更为强大的呼叫成本和流量的报告。
VOIP Settings store inbound and outbound call information in a database on your server, allowing for much more powerful reporting of call costs and call traffic.
呼叫管理能力包括屏幕弹出客户数据库资料,对“从摇篮到坟墓”的数据的统计和历史报告,及基于业务代表信息的实时报告。
Call management capabilities include screen pop of a customer database, statistical and historical reporting with "cradle to grave" data and real-time reporting based on agent information.
呼叫管理能力包括屏幕弹出客户数据库资料,对“从摇篮到坟墓”的数据的统计和历史报告,及基于业务代表信息的实时报告。
Call management capabilities include screen pop of a customer database, statistical and historical reporting with "cradle to grave" data and real-time reporting based on agent information.
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